Commercial Insurance Account Manager

2 weeks ago

Glendale, California, United States Jobot Full time
Job Summary

We are seeking a highly skilled Commercial Lines Account Manager to join our team at Jobot. As a key member of our insurance team, you will be responsible for managing and servicing a book of commercial insurance accounts, building and maintaining strong relationships with clients, and providing exceptional customer service.

Key Responsibilities
  • Client Relationship Management: Serve as the primary point of contact for assigned commercial insurance accounts, develop and maintain strong relationships with clients, and conduct regular client meetings to review coverage and address concerns.
  • Policy Management: Oversee the administration of commercial insurance policies, including renewals, endorsements, and cancellations, and ensure timely and accurate processing of policy documents and certificates of insurance.
  • New Business Development: Assist in the development and presentation of new business proposals to prospective clients, collaborate with producers and account executives to identify and pursue new business opportunities, and participate in networking events and industry conferences to build and maintain a strong professional network.
  • Risk Assessment and Coverage Placement: Analyze clients' insurance needs and risk exposures to recommend appropriate coverage options, work with underwriters to negotiate and place coverage with insurance carriers, and ensure that clients are adequately covered and that policies are competitively priced.
  • Customer Service: Provide prompt and professional responses to client inquiries and requests, handle claims reporting and follow-up, and address and resolve any client issues or complaints in a timely and satisfactory manner.
Requirements
  • Education and Experience: Bachelor's degree in business, finance, insurance, or a related field preferred, minimum of 3-5 years of experience in commercial insurance account management or a similar role, and valid insurance license (CIC, CISR, CPCU, or similar certification preferred).
  • Skills and Competencies: Strong knowledge of commercial insurance products, coverage options, and industry practices, excellent communication and interpersonal skills, strong organizational skills and attention to detail, proficiency in insurance management software and Microsoft Office Suite, and ability to work independently and as part of a team.
Benefits

We offer a competitive salary and performance-based incentives, comprehensive benefits package including health, dental, and vision insurance, retirement plan with employer contribution, and professional development and continuing education opportunities.

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