Patient Service Representative

6 days ago


New Haven, Connecticut, United States Saint Francis Health System Full time

**Job Summary:**

We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Saint Francis Health System. As a key member of our front office team, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.

Key Responsibilities:

  • Greets and directs patients and visitors according to established office protocols.
  • Schedules appointments, registers demographic and billing information, and determines eligibility to accommodate patient care.
  • Collects co-pays and deductibles from patients and requests payments of self-pay balances according to policies.
  • Prepares encounter forms and other supporting billing documentation.
  • Maintains and distributes provider schedules, including application of templates and hold times.
  • Posts charges and payments to patient accounts and reviews and corrects rejected or denied claims.
  • Reviews and assists in collections of past due accounts.
  • Prepares phone notes for communication to the provider from patients, pharmacists, and other healthcare sources.
  • Makes calls to patients to remind them of pending appointments or communication from the provider.
  • Distributes mail and other communication to patients, providers, and staff.
  • Determines eligibility and obtains authorization for services.
  • Schedules tests and appointments for referred services.
  • Tracks referrals made for specified services.

Requirements:

  • High School Diploma or GED.
  • One (1) year experience in a healthcare setting.
  • Demonstrated PC skills and effective organization of multi-task role.
  • Understanding of healthcare delivery and billing processes in the medical office.
  • Ability to accurately record and interpret data.
  • Effective interpersonal, written, and oral communication skills.

Working Relationships:

  • Works directly with patients and/or customers.
  • Works with internal/external customers.
  • Works with other healthcare professionals and staff.

EOE Protected Veterans/Disability



  • New Haven, Connecticut, United States ZOLL LifeVest Full time

    Job Title: Patient Service RepresentativeWe are seeking a skilled Patient Service Representative to join our team at ZOLL LifeVest. As a Patient Service Representative, you will play a critical role in training patients on the use of the LifeVest wearable defibrillator.Job Summary:The Patient Service Representative will be responsible for setting up...


  • New Haven, Connecticut, United States ZOLL LifeVest Full time

    Job Title: Patient Service RepresentativeWe are seeking a skilled Patient Service Representative to join our team at ZOLL LifeVest. As a Patient Service Representative, you will play a critical role in training patients on the use of the LifeVest wearable defibrillator.Key Responsibilities:Train patients and caregivers on the proper use of the LifeVestManage...


  • New Haven, Connecticut, United States ZOLL LifeVest Full time

    Job OpportunityZOLL LifeVest is seeking a skilled Patient Service Representative to train patients on the use of the LifeVest wearable defibrillator.Key Responsibilities:Manage equipment and garment inventoryContact caregivers and family to schedule fittingsConduct evening and weekend activities as neededTravel to patient's homes for fittings or follow-up...


  • New Haven, Connecticut, United States ZOLL LifeVest Full time

    Job SummaryZOLL, the manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representative to train patients on the use of the device.This is a flexible position that allows health professionals with patient care experience to supplement their income. The ideal candidate will have experience in patient care and teaching, and will...


  • New Haven, Connecticut, United States Yale New Haven Health Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Yale New Haven Health. As a Customer Service Representative, you will be responsible for providing exceptional customer service to patients and their families, responding to a high volume of customer calls and...


  • New Haven, Connecticut, United States Saint Francis Health System Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Saint Francis Health System. As a key member of our front office team, you will be responsible for providing exceptional patient care and administrative support to our medical practice.Key ResponsibilitiesGreets and directs patients and...


  • New Haven, Connecticut, United States Saint Francis Health System Full time

    Job Summary:The Patient Access Representative plays a vital role in supporting the Saint Francis Health System by ensuring seamless patient registration and admissions processes. This position requires excellent communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.Key Responsibilities:Registers patients...


  • New Haven, Connecticut, United States Saint Francis Health System Full time

    Job Summary: As a Room Service Call Center Representative, you will be responsible for obtaining meal orders from patients over the phone by verifying physician diet orders, entering meal selections or tube feeding into CBORD, and assisting patients with making selections which are appropriate for their diet order. You will also verify and communicate...


  • New Haven, Connecticut, United States Yale New Haven Health Full time

    Job Title: Customer Service Representative in Laboratory MedicineJob Summary:We are seeking a highly skilled and detail-oriented Customer Service Representative in Laboratory Medicine to join our team at Yale New Haven Health. As a key member of our laboratory team, you will be responsible for providing exceptional customer service to patients, healthcare...


  • New Haven, Connecticut, United States Yale New Haven Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our Laboratory Medicine team at Yale New Haven Health. As a key member of our team, you will be responsible for providing exceptional customer service to patients, providers, and internal stakeholders.Key ResponsibilitiesAnswering Calls and Responding to...


  • New Haven, Connecticut, United States Yale New Haven Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Yale New Haven Health. As a key member of our customer service team, you will be responsible for providing exceptional service to our patients and their families, ensuring that their needs are met and their concerns are addressed in a timely and...


  • New Haven, Connecticut, United States Yale New Haven Health Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Yale New Haven Health. As a key member of our customer service team, you will be responsible for providing exceptional service to our patients and their families, ensuring that their needs are met and their concerns are addressed in a timely and professional...


  • New Haven, Connecticut, United States Town Fair Tire Full time

    Customer Service RepresentativeAt Town Fair Tire, we're looking for a skilled Customer Service Representative to join our team. As a key member of our call center, you'll be responsible for providing exceptional customer service and support to our clients. Your primary duties will include:Answering a high volume of customer calls and addressing their...


  • New Haven, Connecticut, United States Town Fair Tire Full time

    Tire Customer Service RepresentativeAt Town Fair Tire, we're looking for a skilled Customer Service Representative to join our team. As a key member of our call center, you'll play a vital role in delivering exceptional customer experiences.Key Responsibilities:Answer a high volume of customer calls with innovative solutions and a focus on customer...


  • New Haven, Connecticut, United States Domino's Full time

    As a Customer Service Representative at Domino's, you will be responsible for providing a positive and engaging experience for our customers. Your key responsibilities will include greeting customers, taking orders, and maintaining a clean and organized store environment. You will also be responsible for ensuring that orders are accurate and delivered to...


  • New Haven, Connecticut, United States Cube Group Marketing Inc Full time

    h3Job Description/h3pWe are expanding our sales team at Cube Group Marketing Inc, a respected marketing and customer acquisition agency located in the United States. Due to recent budget increases and client growth, we are looking to increase our team from 35 to 50 sales representatives over the next few months./ppPosition Overview:/ppWe seek individuals who...


  • New Haven, Connecticut, United States U-Haul Full time

    Customer Service Representative OpportunityU-Haul is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key...


  • New Haven, Connecticut, United States Town Fair Tire Full time

    Customer Service RepresentativeAt Town Fair Tire, we're looking for a skilled Customer Service Representative to join our team. As a key member of our Call Center, you'll be responsible for:Providing exceptional customer service and support to our customersResolving customer complaints and issues in a timely and professional mannerWorking collaboratively...


  • New Haven, Connecticut, United States Yale New Haven Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our Laboratory Medicine team at Yale New Haven Health. As a key member of our team, you will be responsible for providing exceptional customer service to patients, providers, and internal stakeholders, ensuring a positive experience and resolving issues in...


  • New Haven, Connecticut, United States National Financial Network Full time

    Unlock Your Potential in Financial ServicesAre you a detail-oriented individual with a passion for financial data and analytics? National Financial Network is seeking a talented Entry-Level Financial Representative to join our team.As a Financial Representative, you will play a critical role in developing strategic financial plans and providing expert advice...