Client Service Specialist
2 weeks ago
Position: Client Service Manager | Commercial Lines
Location: Remote with occasional office visits
Your ResponsibilitiesAs a pivotal member of our team, you will be responsible for overseeing a dedicated portfolio of small to medium-sized business clients. Your primary focus will be on:
- Client Relationship Development: Cultivating and enhancing relationships with clients through expert guidance. Your insights on coverage options will be crucial, and your ability to identify opportunities for cross-selling and up-selling will contribute to our collective success.
- Operational Management: Efficiently handling renewals, document preparation, and all facets of account management within established timelines. Your meticulous attention to detail will ensure smooth operations.
- Strategic Account Handling: Proficiently managing non-renewals, cancellations, and renewals. You will also leverage your marketing skills to create compelling submissions.
The ideal candidate will possess:
- A minimum of 3-6 years of experience in commercial insurance account management.
- A valid P&C license and comprehensive knowledge of insurance products and documentation.
- Proficiency in Word, Excel, Outlook, and familiarity with Applied/EPIC/TAM AMS360.
- A collaborative mindset with the ability to work independently, a commitment to ongoing learning, and a relevant college degree or equivalent industry credentials.
- Commitment to Your Growth: We offer a robust 401K plan, ongoing educational opportunities, and pathways for career advancement.
- Work-Life Balance: Flexible hybrid work arrangements to support your personal and professional life.
- Career Development: A role designed to grow and adapt alongside your career aspirations.
We are dedicated to providing equitable and competitive compensation. The salary range for this position is $65,000 to $100,000, based on your experience, skills, and certifications.
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