Hotel Operations Manager

4 weeks ago


Albuquerque, New Mexico, United States Spire Hospitality Full time
Job Summary

We are seeking a highly skilled and experienced Hotel Operations Manager to join our team at Spire Hospitality. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring exceptional customer service, and driving revenue growth.

Key Responsibilities
  • Customer Experience: Create and maintain a customer-driven hotel environment that inspires employees to deliver exceptional service.
  • Quality Control: Oversee the quality process to ensure consistent delivery of product quality and service, aligning with our revenue-driven culture.
  • Community Engagement: Participate in community affairs and maintain a positive public image for the hotel.
  • Financial Management: Make judgments and implement changes to maximize profits, supervise the development of and revision to budgets and forecasts.
  • Business Development: Meet with potential and current clients to promote the hotel and drive revenue growth.
  • Travel and Representation: Travel to attend corporate meetings, sales trips, and serve on committees such as the Safety Committee.
Requirements
  • Education: Graduation from an accredited college or university with a bachelor's degree in hospitality management or a related field.
  • Experience: A minimum of 5 years of Director of Operations or equivalent experience required.
  • Availability: Exempt Full-Time position with the flexibility to work days, nights, weekends, and holidays.
About Spire Hospitality

Spire Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We offer a comprehensive full-time benefits package, including earned wage access, medical, dental, vision, pet discount program, identity theft protection, and more.



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