Customer Service Representative Position

3 weeks ago


Chesapeake, Virginia, United States U-Haul Full time
Customer Service Representative Job Description

Are you a people person looking for a challenging and rewarding career? Do you have excellent communication skills and a passion for helping others? U-Haul is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.

As a Customer Service Representative, you will be the face of U-Haul, providing exceptional service to our customers and ensuring their needs are met. Your responsibilities will include assisting customers with U-Haul products and services, using smartphone-based U-Scan technology to manage rentals and inventory, and moving and hooking up U-Haul trucks and trailers. You will also be responsible for cleaning and inspecting equipment, answering customer questions, and preparing rental invoices.

We offer a competitive starting pay of $15 per hour and a range of benefits, including career stability, opportunities for advancement, and a comprehensive benefits package. If you are a team player with a positive attitude and a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

Key Responsibilities:
  • Assist customers with U-Haul products and services
  • Use U-Scan technology to manage rentals and inventory
  • Move and hook up U-Haul trucks and trailers
  • Clean and inspect equipment
  • Answer customer questions
  • Prepare rental invoices

Requirements:
  • Valid driver's license
  • High school diploma or equivalent
  • Ability to work weekends

Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

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