Customer Service Representative
4 hours ago
Binswanger Glass is a leading provider of glass and glazier solutions for residential and commercial properties. With 150 years of experience, we offer expert installation, project management, and teamwork to help clients achieve their goals.
Job Title: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team. As a key member of our sales and customer support team, you will be responsible for providing exceptional customer service, securing business, and maintaining accurate customer information.
Key Responsibilities:- Support the company's business and sales process by utilizing active selling techniques and providing timely and practical solutions to customer inquiries.
- Effectively quote customer pricing and strive to secure orders based on accurate quotes within company guidelines.
- Ensure credit policies are followed and all COD sales are collected at time of sale.
- Generate sales data and reports as required.
- Respond to customer and supplier requests for information and utilize problem-solving techniques to resolve issues or concerns.
- Strong customer service orientation and interpersonal skills.
- Ability to accurately input and perform review of sales data.
- Strong computer skills and knowledge of fundamental software use and related applications.
- Demonstrated ability to work under pressure and multi-task.
Binswanger Glass offers a comprehensive benefits package for all full-time employees, including industry-leading compensation, medical, dental, and vision insurance plans, 401K with employer match, and more.
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