Current jobs related to HR Business Partner, Customer Support - Plano, Texas - SmithRx

  • Strategic HR Business Partner

    4 days ago

    Plano, Texas, United States Renesas Full time

    **Role Overview**This Senior Staff HR Business Partner position will support the Power Product Group, in partnership with the lead HR Business Partner for the group globally.**Key Responsibilities**Partner with various HR functions, including Regional HR, COEs, and HR Operations, to align strategies with business objectives.Work in partnership with senior...

  • Strategic HR Business Partner for Power Product Group

    4 days ago

    Plano, Texas, United States Renesas Full time

    As a Senior Staff Human Resource Business Partner, you will support the Power Product Group in partnership with the lead HR Business Partner for the group globally.This role involves partnering with various HR functions, including Regional HR, COEs, and HR Operations, to align strategies with business objectives.The successful candidate will work in...

  • Customer Finance Business Partner

    3 days ago

    Plano, Texas, United States Chobani Full time

    As a key member of Chobani's Customer Finance team, you will bridge the gap between Sales and Finance, working closely with our field sales team to drive excellence in specific customer business units.Responsibilities include ensuring accurate volume and net revenue forecasts, understanding key drivers and forecast variances, and supporting initiatives...

  • HR Support Specialist

    4 weeks ago

    Plano, Texas, United States Pyramid Consulting, Inc Full time

    Job Opportunity: HR AssistantWe are seeking a highly skilled HR Assistant to join our team at Pyramid Consulting, Inc.Job Summary:The HR Assistant will provide administrative support to the HR department, ensuring the smooth operation of HR functions and processes.Key Responsibilities:Assist with recruitment and onboarding processesProvide support with...

  • HR Generalist

    2 weeks ago

    Plano, Texas, United States Fortis Payment Systems LLC Full time

    About the JobFortis Payment Systems LLC is seeking a highly skilled HR Generalist to join our Plano office team. As a key member of our HR department, you will provide operational and consultative support to managers and their teams, enabling them to confidently lead their teams in alignment with Fortis values, policies, and practices.Key...

  • Strategic Finance Business Partner

    1 week ago

    Plano, Texas, United States Helen of Troy L P (Texas L P) Full time

    Key Responsibilities:As a Strategic Finance Business Partner, you will play a critical role in supporting the Sales Finance team in North America. Your primary responsibilities will include:Developing and maintaining financial models and forecasts to support sales planning and analysisProviding financial analysis and insights to inform business...

  • Civil Engineering Services Director

    4 weeks ago

    Plano, Texas, United States HR Green Full time

    Job Title: Engineering Services DirectorHR Green is seeking an experienced Engineering Services Director to lead our team in delivering exceptional engineering services to our clients. As a key member of our leadership team, you will be responsible for driving strategic outcomes and operational initiatives within the Practice.Key Responsibilities:Oversee...

  • HR Generalist

    3 weeks ago

    Plano, Texas, United States Toyota Tsusho Systems Full time

    Job Title: HR GeneralistAt Toyota Tsusho Systems, we are seeking a highly skilled and experienced HR Generalist to join our team. As an HR Generalist, you will be responsible for providing support to the HR department in various areas, including visa and immigration, payroll, and general affairs.Key Responsibilities:Coordinate with immigration attorneys to...

  • Campus Associate

    1 month ago

    Plano, Texas, United States Fannie Mae Full time

    About the RoleFannie Mae is seeking a highly motivated and detail-oriented Campus Associate to join our Customer and Partner Management team. As a key member of our team, you will be responsible for driving client success, collaborating with industry leaders, and engaging in exciting events.Key ResponsibilitiesPartner with clients to assess their needs and...

  • Customer Support Specialist

    1 week ago

    Plano, Texas, United States Tipalti Full time

    Job SummaryThe Customer Support Engineer will work closely with customers to identify and resolve technical issues and needs. This role requires strong problem-solving skills, excellent communication, and the ability to work in a fast-paced environment.Key Responsibilities:Respond to customer inquiries and issues through ZendeskInvestigate, troubleshoot, and...

  • HR Generalist

    2 weeks ago

    Plano, Texas, United States Toyota Tsusho Systems Full time

    Job SummaryWe are seeking a highly skilled and experienced HR Generalist to join our team at Toyota Tsusho Systems. The successful candidate will be responsible for providing day-to-day HR administration, including visa and immigration support, expatriate payroll, and general affairs.Key ResponsibilitiesCoordinate with immigration attorneys to ensure...

  • Campus Customer and Partner Management Program Associate

    1 week ago

    Plano, Texas, United States Fannie Mae Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Customer and Partner Management Associate to join our team at Fannie Mae. As a key member of our Business Account Management Solutions (BAMS) team, you will work closely with cross-functional teams to drive client success and foster strong partnerships with external clients and internal...

  • Director of Employee Relations and HR Compliance

    7 days ago

    Plano, Texas, United States Public Storage Full time

    At Public Storage, we're committed to fostering a workplace culture that values integrity, respect, and inclusivity. As a Director of Employee Relations and HR Compliance, you'll play a critical role in ensuring our organization remains compliant with federal, state, and local employment laws and regulations.Key responsibilities include:Developing,...

  • Senior Business Development Manager

    4 days ago

    Plano, Texas, United States Partner Engineering and Science Full time

    About UsPartner Engineering and Science, Inc. is a leading firm in the Commercial Real Estate (CRE) industry, with over 1200 employees in more than 40 offices across the Americas, Europe, and around the globe. Our mission is to be the best home for talented professionals in our field, and we believe that by hiring the best and brightest, we will continue to...

  • Director of Employee Relations and HR Compliance

    2 weeks ago

    Plano, Texas, United States Public Storage Full time

    Job Title: Director of Employee Relations and HR CompliancePublic Storage is seeking a highly skilled Director of Employee Relations and HR Compliance to join our team. As a key member of our HR department, you will be responsible for ensuring compliance with federal, state, and local employment laws and regulations.Key Responsibilities:Develop and implement...

  • Senior Business Systems Analyst

    1 week ago

    Plano, Texas, United States VSG Business Solutions LLC Full time

    Job OverviewVSG Business Solutions LLC is seeking a highly skilled Senior Business Systems Analyst to join our team.This is a hybrid role, with 3 days onsite and 2 days remote, and we prefer local candidates.Key Responsibilities:Design and develop the next generation model development and execution platform, including data sourcing.Leverage a host of...

  • HR Coordinator

    1 week ago

    Plano, Texas, United States Stellus Rx Full time

    Unlock the Power of Personalized Health SupportAt Stellus Rx, we're revolutionizing the pharmacy industry by delivering unparalleled health support to millions of Americans. As a key member of our People Team, the HR Coordinator will play a vital role in unlocking the full potential of our organization.Key Responsibilities:Support the HR department in...

  • HR Director

    2 weeks ago

    Plano, Texas, United States Interplace Full time

    Job Summary:As the HR Director at Interplace, you will be responsible for leading all HR functions, including recruiting, employee training, and handling sensitive internal HR issues. You will also be responsible for updating HR materials, reviewing legal agreements, and ensuring compliance with the Parent Company's compliance programs.Key...

  • Campus Customer and Partner Management Program Associate

    3 weeks ago

    Plano, Texas, United States Fannie Mae Full time

    Job DescriptionThe Business Account Management Solutions team is a cross-functional organization that aligns with our clients' needs. We operate with a mission-minded focus, leveraging relationships with Single-Family lenders, servicers, vendors, and other housing industry partners to achieve our strategic objectives.Key ResponsibilitiesDrive Client Success:...

  • HR Generalist

    1 week ago

    Plano, Texas, United States Cinter Career Full time

    Job DescriptionThe HR Generalist, under the direction of the Manager, is responsible for the day-to-day HR administration for visa and immigration, including expatriate payroll and general affairs for the Company. This position is an individual contributor, working alongside other HR generalists who support companywide HR operations. This is a progressive...

HR Business Partner, Customer Support

2 months ago

Plano, Texas, United States SmithRx Full time
Company Overview:

SmithRx is an innovative and rapidly expanding Health-Tech organization. Our goal is to transform the costly and inefficient Pharmacy Benefit Management (PBM) industry by creating a state-of-the-art drug acquisition platform that leverages advanced technology, inventive cost-saving tools, and exceptional customer service.

Since our inception in 2016, we have successfully onboarded hundreds of thousands of members, and our solutions are gaining traction with clients nationwide.

We take pride in our mission-driven and collaborative culture, which motivates our employees to excel in their roles. We are committed to reshaping the U.S. healthcare system and work diligently each day to make this vision a reality.

Core Values:
Integrity: We prioritize honesty and transparency to build trust with our clients.
Courage: We embrace the bravery required to challenge a flawed industry and continually enhance our offerings to improve health outcomes.
Together: We cultivate a collaborative and inclusive atmosphere that values teamwork, respect, open communication, and encourages creativity and diverse perspectives.

Position Summary:

The People Partner will play a crucial role in collaborating with leaders within the Customer Support division to navigate the complexities of a fast-paced, technology-oriented, and rapidly growing organization.

This position involves providing comprehensive Human Resources support throughout the employee life cycle, requiring a hands-on approach.

The role will also involve partnering with the People Team on significant HR initiatives and strategies to align with the overall business objectives.

Key Responsibilities:
  • Act as a trusted advisor, offering support to both people leaders and employees.
  • Champion company culture by integrating our values and mission into daily operations.
  • Guide and influence managers in building and managing high-performing teams.
  • Provide business leaders with insights and recommendations regarding organizational health by analyzing performance trends, employee engagement, and turnover rates.
  • Collaborate with leadership to offer strategic guidance on talent management, employee engagement, and other critical HR initiatives.
  • Assist in day-to-day employee performance management, including coaching, counseling, and career development.
  • Work alongside other People functions to design and implement programs that attract, retain, and promote a diverse workforce.
  • Facilitate the understanding and adoption of HR policies and practices across the organization.
  • Build trust and credibility with employees, addressing concerns with empathy and follow-through.
  • Manage sensitive and confidential employee relations matters with discretion.
  • Support team leads, particularly first-time managers, in becoming effective leaders.
Qualifications:

5+ years of progressive HR experience, particularly in customer service or call center environments.

A Bachelor's degree or equivalent in Human Resources, Business, Management, or a related field is required. Experience in a rapidly growing startup is highly desirable.

Experience working with hourly employee groups is essential.

Proven ability to establish trust and credibility, acting as a reliable advisor to both employees and management.

Expertise in navigating complex employee relations issues, including leaves and ADA compliance.

Strong communication, interpersonal, and consultative skills, particularly with management and senior leaders.

Demonstrated ability to handle sensitive information with confidentiality.

Comprehensive knowledge of key HR functions, including talent acquisition, benefits administration, employee relations, compliance, and learning & development.

Sound judgment and problem-solving capabilities.

A proactive and creative mindset, with the ability to implement innovative solutions in a dynamic environment.

Ability to work independently, manage multiple projects, and prioritize effectively.

What We Offer:
  • Competitive wellness benefits, including Medical, Pharmacy, Dental, Vision, and Life Insurance.
  • 401(k) Retirement Savings Program.
  • Short-term and long-term disability coverage.
  • Discretionary Paid Time Off.
  • 12 Paid Holidays.
  • Paid Parental Leave benefits.
  • Employee Assistance Program (EAP).
  • Well-stocked kitchen in office locations.
  • Opportunities for professional development and training.