Retail Sales Specialist

5 days ago


Somerville, Massachusetts, United States Universal Lacrosse Full time

At Universal Lacrosse, we are seeking a Retail Sales Associate to provide exceptional customer service and support customers during weekday daytime hours.

About the Role
  • This is a part-time position in our Somerville retail store, where you will work closely with our team to deliver an outstanding shopping experience for our customers.
  • You will be responsible for identifying customer needs, answering questions about our products, and resolving any issues that may arise.
  • We are looking for someone who is passionate about lacrosse and has excellent communication skills to build strong relationships with our customers.

The successful candidate will have a positive attitude, be proactive in resolving customer complaints, and be able to work independently as well as part of a team. Experience in retail sales or a related field is an asset, but not required.

Duties and Responsibilities
  • Greet and assist customers in a friendly and professional manner.
  • Provide accurate information about our products, including features, pricing, and after-sales services.
  • Answer customer inquiries about specific products and services.
  • Ensure that racks and shelves are fully stocked and visually appealing.
  • Inform customers about discounts, promotions, and special offers.
  • Collect feedback from customers to help improve their shopping experience.
  • Stay up-to-date with new products and services to ensure that customers receive the best possible advice.
Requirements
  • Previous experience in retail sales or a related field (not required).
  • Basic math skills and ability to handle cash transactions.
  • Excellent communication skills and ability to build strong relationships with customers.
  • Ability to work varied shifts, including weekends and holidays.
  • High school diploma or equivalent required.

As a Retail Sales Associate at Universal Lacrosse, you will have the opportunity to develop your skills and knowledge in a dynamic and fast-paced environment. We offer competitive pay rates, ranging from $18 to $25 per hour, depending on experience and location.



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