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Operations Supervisor
2 months ago
Reports To: Branch Selling Manager
Labor Classification: Exempt, Salary
Regular Work Schedule: 7:00 am to 3:30 pm, Monday through Friday. Up to 20% travel may be required.
About Triumph Leasing Corp.
As a leader in the modular solutions sector, we specialize in providing top-notch temporary and permanent structures designed with energy-efficient features to ensure a seamless experience. With over four decades of expertise, Triumph's offerings encompass high-quality storage containers, mobile offices, modular workspaces, laboratories, classrooms, and both temporary and permanent modular facilities.
About the Role
The Service Manager at Triumph will report directly to the Branch Selling Manager and will be responsible for overseeing the daily operations within the organization. This role demands a keen focus on profit and loss management and effective workforce administration. The individual will also be tasked with the delivery and installation of mobile office units.
Core Functions and Responsibilities:
- Manage daily operations involving subcontractor relations, coordinating deliveries, and processing purchase orders.
- Support the Branch Manager in sourcing subcontractor work and onboarding new subcontractors.
- Provide technical assistance at branch locations or job sites, including setup of modular buildings, furniture assembly, ramp and stair construction, basic carpentry, and troubleshooting of electrical, plumbing, and HVAC systems.
- Recruit and train service technicians, drivers, and shop personnel.
- Establish baseline costs for standard operations and identify efficiencies to minimize expenses.
- Develop and implement process improvement initiatives and standard operating procedures that align with Triumph's commitment to a safe working environment.
- Maintain an inventory of materials and parts.
- Set and uphold minimum and maximum inventory levels for parts, materials, and solutions.
- Utilize Triumph's work order system for material consumption and remanufacturing.
- Conduct monthly inventory assessments of parts, materials, and modular structures.
- Order and receive materials through the established purchase request system.
- Allocate resources based on business priorities and approve resource allocation.
- Evaluate and recommend modifications to policies or procedures as necessary.
- Conduct site visits as required.
- Participate in customer meetings as necessary.
- Champion safety initiatives and adhere to Triumph's safety policies and customer safety protocols while on job sites.
- Ensure the safety of all direct reports and subcontractors.
- Facilitate daily safety meetings and conduct toolbox talks bi-weekly.
Shop Duties:
- Clean and repair office trailers and ground-level containers.
- Assist in maintaining the grounds, shop, and storage containers to ensure a safe and hazard-free work environment.
- Notify supervisors when units are clean, repaired, and ready for rental.
- Assist drivers with loading and unloading as needed.
*Other duties as assigned
Benefits include:
- Weekly salary payments
- Health, vision, and dental insurance
- 401k plan with company matching
- Paid holidays
- Paid time off (PTO)
- Parental leave
- Annual safety shoe stipend
- Opportunities for career advancement within a well-established company
Requirements and Qualifications:
- Bachelor's degree preferred
- 3+ years of management experience
- Understanding of field operations concepts and principles
- Familiarity with FMCSA regulations
- Experience with SAP is advantageous
- Ability to operate all company vehicles, tools, and equipment safely and effectively.
- Strong verbal and written communication skills.
Physical Requirements:
- Ability to lift 50 lbs or more
- Capability to bend, twist, climb ladders, and maneuver into awkward positions while maintaining equipment.
- Ability to work in environments with high noise and dust levels.
Compensation details: Yearly Salary
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