Office Support Specialist

2 days ago


Orange, California, United States Alex Mora - State Farm Agent Full time
ROLE SUMMARY

Alex Mora - State Farm Agent is seeking a highly organized and detail-oriented professional to support the administrative duties of our insurance agency. As an Assistant Office Manager, you will play a crucial role in building customer relationships, providing exceptional customer service, and contributing to the growth and success of our team.

KEY RESPONSIBILITIES
  • Establish and maintain strong customer relationships through regular communication and follow-up.
  • Provide prompt, accurate, and friendly customer service, addressing inquiries and concerns related to insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Utilize a customer-focused, needs-based review process to educate customers about insurance options and promote the development of our business.
  • Employ exemplary communication skills to efficiently meet customer needs while promoting the growth of our business.
QUALIFICATIONS
  • Strong commitment to customer service and satisfaction.
  • Previous sales experience, preferably in outside sales, inside sales, retail sales, or telemarketing.
  • Able to obtain Property and Casualty License and Life/Health License.
  • Able to achieve mutually agreed-upon marketing goals.
  • Interest in marketing products and services based on customer needs.
BENEFITS
  • 401(k) 4% match.
  • Salary plus commission/bonus.
  • Monday-Friday fixed schedule (8:30 am - 5:30 pm).
  • Paid time off (vacation and personal/sick days).
  • Paid Dental.
  • Paid Vision.
  • $300 a month for Health Insurance.
  • Growth potential and opportunity for advancement within the office.


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