Technical Support Specialist Sr.
5 hours ago
At Impresiv Health, we are seeking a highly skilled Technical Support Specialist Sr. to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our users, ensuring the smooth operation of our Information Systems.
Key Responsibilities:- Provide Tier 1-2 desk side support for the organization, including troubleshooting and repairing computer hardware and software, Citrix, and application support.
- Support for Azure, Office 365, and various cloud services.
- Identify, investigate, and resolve production problems involving application systems, storage allocation, device assignments.
- Monitor system alerts and contacts vendor for service as needed.
- Participate in complex project work requiring advance planning of system resources and effective communication across diverse teams.
- High School Diploma or equivalent required. Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field preferred.
- 3 years of experience providing Information Technology (IT) support in an enterprise computing environment required.
- 3 years of progressive experience in Microsoft Office 365, Windows PC systems, Dell personal computers (PC) and Active Directory required.
Impresiv Health is a healthcare consulting partner specializing in clinical & operations management, enterprise project management, professional services, and software consulting services. We help our clients increase operational efficiency by delivering innovative solutions to solve their most complex business challenges.
We think and act like our customers, and deliver tangible results that add immediate value at a rate that cannot be beaten. Your success matters, and we know it. That's Impresiv.
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