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Grooming Salon Team Lead

2 months ago

South Jordan, Utah, United States Scenthound Full time
Job Overview

Scenthound is seeking a skilled and compassionate Scenter Supervisor to join our team. As a key member of our leadership team, you will be responsible for providing exceptional leadership and guidance to our Scenter employees, ensuring a seamless and enjoyable experience for our canine clients and their owners.

Key Responsibilities:

  • Lead by example and embody the Scenthound values of compassion, integrity, and excellence.
  • Provide coaching, training, and development opportunities to Scenter employees to enhance their skills and knowledge.
  • Drive membership sales through effective dog health and wellness education and customer service.
  • Ensure the safety and well-being of dogs and team members at all times.
  • Uphold quality standards through hands-on participation, employee audits, and training.
  • Manage client expectations and resolve customer concerns in a professional and courteous manner.

Requirements:

  • Minimum one year of management experience in retail, restaurant, or customer service industry.
  • Ability to provide basic hygiene services to dogs when scheduled.
  • Strong customer service and communication skills.
  • Proven ability to build a positive store experience and drive sales growth.
  • Computer/technology proficiency.

What We Offer:

  • A competitive hourly wage and tips.
  • A $5 commission for every membership sold.
  • Up to $275/month in healthcare insurance reimbursement.

About Scenthound:

Scenthound is a dog health and wellness company focused on routine care for dogs' Skin, Coat, Ears, Nails, and Teeth. We are committed to providing exceptional service and care to our canine clients and their owners.