Customer Service Associate
3 weeks ago
SNQPA Richard Chow is seeking a highly skilled Customer Service Representative to provide exceptional support to our internal teams and customers. This role is responsible for delivering top-notch customer service, ensuring seamless order entry processes, and establishing trusted partnerships with our customers.
Key Responsibilities:
- Enter new orders, release blanket orders, and manage reschedules
- Receive POs and send to Sales for approval to be processed
- Follow company policies and procedures, including site-level SOPs
- Respond to customer service group emails in a timely and courteous manner
- Provide customers with order confirmations and updates in a timely manner
- Create work orders and communicate with internal teams appropriately
- Provide top-notch customer service to internal and external customers
- Provide timely feedback to the company regarding service failures or customer concerns
- Process customer orders/changes/returns according to established department policies and procedures
- Problem-solve customer issues
- Answer calls and direct accordingly, along with responding to voicemails
- Direct emails to appropriate parties
- Process credit/rebills
- Communicate with internal teams to ensure proper scheduling of orders
- Work closely with the invoicing team on discrepancies
- Provide front-desk support by greeting visitors, answering phones, managing appointments, handling correspondence, maintaining records, performing administrative tasks, addressing inquiries or issues, and supporting staff as needed
- Assist with other projects as needed
Requirements:
- Prefer 2+ years of experience in a customer service role
- Associate degree or higher desired
- Proven ability to interface in a collaborative, professional, and solutions-oriented manner
- Professional communication skills, written and verbal
- Ability to manage time and priorities independently in a fast-paced environment
-
Customer Service and Warehouse Associate
4 days ago
San Jose, California, United States Dal-Tile Full timeCustomer Service and Warehouse Associate Job DescriptionAt Dal-Tile, we are seeking a highly skilled and detail-oriented Customer Service and Warehouse Associate to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service, managing inventory, and ensuring the smooth operation of our...
-
Customer Service Associate NMSO
1 week ago
San Jose, California, United States Rebel Convenience Stores Full timeCustomer Service Associate Job DescriptionAt Rebel Convenience Stores, we're seeking a highly skilled and customer-focused Customer Service Associate to join our team. As a key member of our store staff, you'll be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers, and contributing to the overall...
-
Customer Service and Warehouse Associate
1 week ago
San Jose, California, United States Mohawk Industries Inc Full timeJob SummaryWe are seeking a highly skilled Customer Service and Warehouse Associate to join our team at Mohawk Industries, Inc. This role will be responsible for providing exceptional customer service, processing payments and receipts, and performing various warehouse duties such as receiving and unloading inbound material, stocking material, and conducting...
-
Customer Service Representative
1 week ago
San Jose, California, United States Connecticut Water Service Full timeCustomer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Connecticut Water Service. As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service.Key Responsibilities:Handle customer inquiries and resolve issues in...
-
Retail Associate
4 weeks ago
San Jose, California, United States Ross Stores Full timeJob Title: Retail AssociateWe are seeking a highly motivated and customer-focused Retail Associate to join our team at Ross Stores. As a Retail Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales floor team in achieving sales goals.Key...
-
Customer Service Associate
4 weeks ago
San Jose, California, United States Local Firm Hiring Now Full timeCustomer Service Representative Job OpportunityWe are seeking a reliable and outgoing Customer Service Representative to join our team at Local Firm Hiring Now.Key Responsibilities:Provide exceptional customer service to clients via phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and professional manner.Work...
-
Sales Associate
4 days ago
San Jose, California, United States Cost Plus World Market Full timeKey Responsibilities:• Assist customers in a professional and courteous manner, adhering to World Market service standards.• Maintain a visually appealing sales floor by stocking merchandise according to established visual standards.• Process customer transactions accurately and efficiently, following customer service guidelines and register...
-
Customer Service Associate
2 months ago
San Jose, California, United States GNC Full timeAbout GNCGNC is a leading health and wellness company that has been innovating and motivating people to reach their goals since 1935. As a global leader in the industry, we offer a wide range of products that help our customers achieve their health and wellness objectives.Job SummaryWe are seeking a dynamic Sales Associate to join our team at GNC. As a Sales...
-
Loss Prevention Customer Service Associate II
2 weeks ago
San Jose, California, United States T.J. Maxx Full timeJob Title: Loss Prevention Customer Service Associate IIAt T.J. Maxx, we're committed to providing an exceptional shopping experience for our customers. As a Loss Prevention Customer Service Associate II, you'll play a critical role in ensuring the security and integrity of our stores.Key Responsibilities:Provide excellent customer service, responding to...
-
San Jose, California, United States T.J. Maxx Full timeProtect Our Customers and Our StoreAs a Loss Prevention Associate at T.J. Maxx, you will be responsible for providing excellent customer service while also ensuring the security of our store and its customers. Your role will involve engaging with customers, providing support, and creating a positive shopping environment. You will also be responsible for...
-
Customer Service Delivery Station Associate
2 weeks ago
San Jose, California, United States Amazon Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Delivery Station Liaison. In this role, you will play a critical part in ensuring our customers receive their packages on time and with a smile.Key ResponsibilitiesCommunicate with customers directly, providing real-time support and resolving issues...
-
Retail Sales Associate
2 months ago
San Jose, California, United States Work World Full timeJob Overview**Job Title:** Retail Sales Associate**Job Summary:** We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Work World. As a key member of our sales team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and assisting customers with...
-
Seasonal Sales Associate
4 days ago
San Jose, California, United States Knitwell Group Full timeAbout UsAt Knitwell Group, we're passionate about empowering women to find their authentic self-expression. Our mission is to provide modern, feminine, and versatile clothing that makes women feel confident and beautiful. As a Seasonal Sales Associate, you'll play a vital role in helping us achieve this mission.Job SummaryWe're seeking a highly motivated and...
-
Loss Prevention Customer Service Associate II
4 weeks ago
San Jose, California, United States TJX Companies Full timeStyle is never in short supply at our more than 1,000 TJ Maxx stores.We offer exciting surprises that meet the needs of our customers, from designers straight off the runway to statement jewelry.As a Loss Prevention Customer Service Associate II, you will be responsible for ensuring the security and integrity of our stores.Key responsibilities...
-
Customer Success Associate
1 week ago
San Jose, California, United States PMT Management Full timeJob DescriptionWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Success Associate. As a key member of our PMT Management team, you will play a vital role in helping our clients achieve their business goals.As a Customer Success Associate, you will be responsible for:Developing and maintaining strong relationships...
-
Customer Service Representative
3 weeks ago
San Jose, California, United States The UPS Store #3043 Full timeJob SummaryThe UPS Store #3043 is seeking a highly motivated and customer-focused Center Associate to join our team. As a Center Associate, you will be responsible for delivering world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating various equipment and devices.You will expertly advise...
-
Customer Service Representative
2 weeks ago
San Jose, California, United States Mohawk Industries Inc Full timeCustomer Service/Warehouse AssociateAre you a detail-oriented and organized individual with excellent communication skills? Do you have experience in customer service and warehouse operations? We are seeking a highly motivated and team-oriented Customer Service/Warehouse Associate to join our team at Dal-Tile, a subsidiary of Mohawk Industries.Key...
-
Customer Service Representative
5 days ago
San Jose, California, United States Savers | Value Village Full timeAbout UsSavers | Value Village is a purpose-driven company that champions reuse and inspires a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations.Job SummaryWe are seeking a Customer Service Associate to create an awesome experience for...
-
Customer Service Representative
4 days ago
San Jose, California, United States Petco Full timePetco Job Description:As a Sales Associate at Petco, you will be responsible for providing exceptional customer service to all guests. Your key responsibilities will include determining the needs of guests and sharing product knowledge to suggest the appropriate merchandise and services. You will also maintain familiarity with current store promotions and...
-
Customer Service Representative
1 week ago
San Jose, California, United States The Hertz Corporation Full timeJob Requirements: To be successful as a Customer Service Associate at The Hertz Corporation, you will need to possess a high school diploma or equivalent and have a passion for delivering exceptional customer service with a 100% customer focus. Additionally, you should have at least 2 years of experience in customer service and be able to handle multiple...