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Patient Service Representative
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Staff Pharmacist
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Patient Service Representative
1 month ago
h2JobSummary/h2pWeareseekingahighlyskilledanddetail-orientedPatientServiceRepresentativetojoinourteamatRootCenterforAdvancedRecovery.Asakeymemberofourclinicalsupportstaff,youwillberesponsibleforprovidingexceptionalcustomerservicetopatients,families,andhealthcareproviders./ph2KeyResponsibilities/h2ulliProvidewarmandwelcominggreetingstopatientsandfamilies,ensuringapositiveexperiencefromthemomenttheyarrive./liliEvaluatepatientneedsanddirectthemtotheappropriatestaffmemberorservice,ensuringtimelyandefficientcare./liliManagethefrontdeskarea,maintainingacleanandorganizedenvironment,andensuringallnecessarysuppliesareavailable./liliPerformadministrativetasks,includingansweringphones,takingmessages,anddistributingmailandfaxes./liliProcesspatientinformation,includingverifyingdemographics,insurance,andmedicalhistory./liliPrepareandmaintainpatientrecords,includinglabresults,teststatus,andotherrelevantinformation./liliAssistwithbillingandinsuranceauthorizationprocesses,ensuringaccurateandtimelysubmissionofclaims./liliParticipateinclinicalstaffmeetings,takingminutesandprovidingupdatesonpatientstatusandotherrelevantinformation./li/ulh2Requirements/h2ulliHighschooldiplomaorequivalentrequired;two-yearbusinessdegreeorthreeyearsofgeneralsecretarialexperiencepreferred./liliEffectivecommunicationandinterpersonalskills,withtheabilitytoworkwithdiversepopulations./liliCompetencyinbasicmedicalassistingskills,includinginteractingwithpatientsandassessingandcommunicatingpsychologicalobservations./liliPositive,customer-focusedapproach,withacommitmenttoprovidingexcellentpatientcare./liliProvenabilitytoworkeffectivelyinateamenvironment,withstrongorganizationalskillsandattentiontodetail./liliExperiencewithElectronicMedicalRecords(EMRs)andMicrosoftOfficesoftwarepreferred./li/ulh2Benefits/h2pWeofferacomprehensivebenefitspackage,includingcompetitivecompensation,healthinsurance,dentalinsurance,voluntaryvisioninsurance,lifeinsurance,andAD&D.Wealsooffera403(b)retirementplanwitha5%employermatch,tuitionreimbursement,andpaidtrainingdays./p
