User Experience Researcher

4 weeks ago


Lehi, Utah, United States Ursus, Inc. Full time
Job Title: UX Researcher - AEM

Job Summary:
Our client, a Fortune 500 Software Organization, is seeking a UX Researcher - AEM to join their team. As a User Researcher, you will play a crucial role in conducting research studies and guiding stakeholders through the process.

Key Responsibilities:
  • Conduct research studies, ranging from ethnographic explorations to 1-on-1 interviews and usability studies.
  • Understand the needs of product teams and translate them into a well-defined research plan.
  • Perform short, iterative studies and deliver results promptly.
  • Produce comprehensive research reports and actionable recommendations, collaborating closely with the AEM PM/Eng team.

Focus Areas:
  • Grouping customers/users in cohorts
    • Org-Personas: (single brand, multi-country; multi brand, multi-country, etc.)
    • Jobs to be done: create experience/content using modular hero content with approvals
    • Group by setup: AMS vs Coud, Sites & Assets vs Sites only, etc.

Requirements:
  • Proficiency in running research studies, including various methodologies (ethnography, interviews, usability testing).
  • Ability to independently manage research projects and meet deadlines.
  • Strong communication skills to translate product team requirements into effective research plans.
  • Experience creating research reports and recommendations, with guidance from a research lead.

Preferred Skills:
  • Familiarity with Airtable.
  • Knowledge of at least one user research tool (e.g., UserZoom, Usertesting, Maze).
  • Proficiency in SharePoint and Office 365.

About Ursus, Inc.:
Ursus, Inc. is a leading software organization seeking a UX Researcher - AEM to join their team. As a User Researcher, you will play a crucial role in conducting research studies and guiding stakeholders through the process.

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