Xfinity Retail Sales Consultant

6 days ago

Jessup, United States Comcast Full time
Job Summary

As a Sales Consultant at Comcast, you will play a key role in assisting and consulting with customers on our products and services. You will utilize your knowledge, skills, and technology to achieve a world-class sales and service experience. This is a fantastic opportunity to join a dynamic team and make a real impact on our customers' lives.

Key Responsibilities
  • Passionately represent our products and services by sharing and demonstrating product and sales know-how with customers.
  • Provide product demonstrations to educate customers on full product capabilities to maximize their experience.
  • Takes a customer-first approach with all customer interactions, listening and evaluating customer needs and providing appropriate solutions.
  • Achieves sales and customer experience goals and objectives.
  • Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and manage all company products/services and gains their consent.
  • Performs operational and administrative tasks.
  • Partners with customer care to resolve customer issues, as appropriate.
  • Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.
  • Complies with all company and retail operational policies and procedures.
  • Completes training requirements and actively engages in team huddles and learning.
  • Knows and understands sales compensation plan and its key elements.
Requirements
  • High School Diploma / GED (Required)
  • 2-5 Years of Relative Work Experience
About Comcast

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

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