Infrastructure Support Engineer

2 weeks ago


Parker, Colorado, United States Applied Insight Full time
Job Overview

About Applied Insight: We are dedicated to addressing real-world challenges through innovative solutions.

Applied Insight empowers federal government clients to enhance national security, ensure justice, and serve the public effectively by leveraging advanced technologies and comprehensive analysis. Our collaboration with various agencies and industries enables us to navigate technical and cultural barriers to innovation, equipping them with cutting-edge cloud infrastructure, big data, and cybersecurity capabilities. Our expertise spans cross-domain solutions, network analytics, DevOps, and development processes, making us a unique player in our field. We create and deliver pioneering products and applications that operate in highly sensitive environments and have extensive applications for federal missions.

Daily Responsibilities:

The selected candidate will possess a diverse engineering background to support the infrastructure utilized by the US Marshals, which aids agents in the field. This infrastructure encompasses Compute, Storage, Virtualization, Networking, and Applications, along with support for hosted solutions in Azure Cloud.

Essential Qualifications:

  • Expertise in Engineering and Administration for both on-premises and Azure-hosted infrastructure.
  • Experience in website administration and custom content development.
  • Management of internal systems, commercial off-the-shelf applications, databases, virtual machines, and multifactor authentication systems.
  • Proficiency in installing, configuring, and maintaining Virtualization Networking, VPN, wireless systems, UCS, ISE, Firepower, and posture assessment tools.
  • Broad knowledge of Microsoft systems infrastructure products, including Azure, PowerShell scripting, Windows Servers, SQL Database, Active Directory, DNS, DHCP, Group Policy, and Exchange.
  • Experience in utilizing Azure for application hosting.
  • Management of VMware vSphere and VDI environments.
  • Configuration of VMware Distributed Resource Scheduling, High Availability, and Fault Tolerance.
  • Installation and management of VMware ESX hosts and App-V.
  • Development and maintenance of Standard Operating Procedures for VMware vSphere environments.
  • Diagnosis and troubleshooting of issues with PCs, software, and communication devices.
  • Ensuring network security and compliance with security policies.
  • Evaluation of hardware and software, including peripherals and related equipment.
  • Development and implementation of testing strategies with documented results.
  • Resolution of complex problems.
  • Keeping current with relevant hardware and software applications.
  • Participation in special projects as needed.
  • Team collaboration and a willingness to learn.

Preferred Qualifications:

  • Experience with VMware vSphere 6.x+, VDI.
  • Familiarity with Tintri/Nimble Storage Arrays.
  • Knowledge of Windows Server 2012/2016/2019.
  • Proficiency in MS SQL, Active Directory, DNS, DHCP, and Group Policy.
  • Experience with MS Exchange 2016.
  • Familiarity with Solarwinds and RSA SecurID.
  • Understanding of Load Balancers and Azure Cloud.
  • Experience in Log Analysis and PaloAlto Firewall.
  • Proficiency in PowerShell scripting.
  • Experience in creating user documentation and providing guidance.
  • Strong written, oral, and interpersonal communication skills.
  • Excellent analytical and problem-solving capabilities.
  • Experience in a collaborative, team-oriented environment.
  • A minimum of 8 years of consulting experience with direct client interaction, including gathering business requirements, developing solution alternatives, and implementing approved designs.

Experience Required: 8+ years

Education: High School diploma required; Bachelor's degree preferred.

Clearance: U.S. citizenship is required. Top Secret Clearance is mandatory.

Benefits: We offer competitive compensation and exceptional benefits, including:

  • Multiple health insurance options, including a PPO plan with no deductibles.
  • 401k with immediate vesting and company matching.
  • Fully paid long-term and short-term disability, and life insurance.
  • Flexible Spending Account options.
  • Generous paid time off and flexible work schedules.
  • Government shutdown protection.
  • A culture that values employee empowerment and success.
  • Commitment to professional development through training budgets and mentorship programs.
  • A collaborative environment that encourages open communication.

Applied Insight is an equal opportunity employer, providing fair employment opportunities to all employees and applicants without regard to race, creed, color, religion, national origin, age, disability, sex, veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable laws.



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