Infrastructure Support Engineer

2 weeks ago


Parker, Colorado, United States Applied Insight Full time
Job Overview

About Applied Insight: We are dedicated to addressing real-world challenges through innovative solutions.

Applied Insight empowers federal government clients to enhance national security, ensure justice, and serve the public through advanced technological capabilities and comprehensive analysis. Our collaboration with various agencies and industries enables us to navigate technical and cultural barriers to innovation, equipping them with cutting-edge cloud infrastructure, big data, and cybersecurity solutions. Our unique expertise spans cross-domain solutions, network analytics, DevOps, and a spectrum of development practices. We design and implement innovative products and applications tailored for highly sensitive environments, supporting critical federal missions.

Daily Responsibilities:

  • Provide extensive engineering support for US Marshals' hosted infrastructure, which includes Compute, Storage, Virtualization, Networking, and Applications.
  • Support both on-premises systems and hosted infrastructure in Azure Cloud.
  • Administer website management and develop custom content.
  • Oversee internal systems, commercial off-the-shelf applications, databases, virtual machines, and multifactor authentication systems.
  • Install, configure, and maintain Virtualization Networking, VPN, wireless systems, UCS, ISE, Firepower, and posture assessment tools.
  • Possess a broad understanding of Microsoft systems infrastructure products such as Azure, PowerShell, Windows Servers, SQL Database, Active Directory, DNS, DHCP, Group Policy, and Exchange.
  • Utilize Azure for application hosting and manage VMware vSphere & VDI environments.
  • Configure VMware Distributed Resource Scheduling, High Availability, and Fault Tolerance.
  • Diagnose and troubleshoot issues with PCs, software, and communication devices.
  • Ensure network security and compliance with established security policies.
  • Evaluate hardware and software, including peripherals and related equipment.
  • Develop and implement testing strategies and document results.
  • Participate in special projects as required.
  • Collaborate effectively within a team environment and demonstrate a willingness to learn.

Qualifications:

  • 8+ years of relevant experience.
  • High School diploma required; Bachelor's degree preferred.
  • U.S. citizenship is mandatory. Top Secret Clearance is required.

Desirable Skills:

  • Experience with VMware vSphere 6.x+, VDI, and Tintri/Nimble Storage Arrays.
  • Familiarity with Windows Server 2012/2016/2019, MS SQL, Active Directory, DNS, DHCP, Group Policy, and MS Exchange 2016.
  • Proficiency in Solarwinds, RSA SecurID, Load Balancers, and Azure Cloud.
  • Strong analytical and problem-solving skills.
  • Excellent written and verbal communication abilities.
  • Experience in a collaborative, team-oriented environment.

What We Offer:

  • Competitive compensation and comprehensive benefits package.
  • Multiple health insurance options, including a PPO plan with zero deductibles.
  • 401k plan with immediate vesting and company matching contributions.
  • Fully paid long-term and short-term disability insurance.
  • Flexible spending account options and generous paid time off.
  • Flexible work schedules with opportunities to bank extra hours for additional time off.
  • Supportive culture focused on employee empowerment and professional growth.
  • Commitment to learning and development through training budgets and mentorship programs.

Applied Insight is an equal opportunity employer, committed to fostering a diverse and inclusive workplace.



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