Healthcare Access Coordinator
2 weeks ago
Position Overview:
The role of the Patient Access Specialist is crucial in bridging the gap between patients, insurance providers, and the healthcare team. This position focuses on gathering precise patient details, facilitating payment processes, and ensuring efficient billing operations to enhance the financial performance of the hospital.
Key Responsibilities:
- Ensure adherence to applicable regulations and standards
- Deliver outstanding customer service to all patients
- Accurately verify and input patient data
- Optimize collection processes for maximum efficiency
- Organize and maintain medical documentation
- Support patient transfers as required
- Address requests for medical records
- Manage cash handling procedures
- Maintain visitor documentation
Additional Responsibilities:
- Uphold cleanliness and organization within the facility
- Receive and manage incoming deliveries
- Report any equipment issues promptly
- Participate in team meetings
- Assist medical personnel as necessary
- Carry out other assigned tasks as needed
Required Qualifications:
- High school diploma or equivalent
- Minimum of one year experience in patient registration
- Familiarity with various insurance plans
- Basic understanding of medical terminology
- Strong customer service abilities
- Proficient in Microsoft Office Suite
- Fluent in English
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