Customer Service Representative

4 weeks ago


Sand Springs, Oklahoma, United States The UPS Store Full time

Job Summary

The Customer Service Representative at The UPS Store delivers exceptional customer service by providing accurate information on products and services, and exhibits excellent customer care. The ideal candidate must be able to lift 45 pounds when needed.

Key Responsibilities

  • Provide world-class customer service to all retail customers
  • Advise clients on products and services
  • Lift up to 45 pounds
  • Work well on a team

Requirements

  • High School diploma or GED required
  • At least 1 year Retail/customer service experience
  • Good communication and people skills
  • Able to cross-sell and up-sell products and services
  • Excellent packing skills
  • Strong math skills required
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Able to troubleshoot and solve problems independently
  • Outstanding phone etiquette
  • Dependable and strong work history

About The UPS Store

The UPS Store in Sand Springs, OK is here to help individuals and small businesses by offering a wide range of products and services. We are locally owned and operated and conveniently located. While we're your local packing and shipping experts, we do much more. The UPS Store is your local print shop, providing professional printing services to market your small business or to help you complete your personal project or presentation. We offer secure mailbox and package acceptance services, document shredding, office and mailing supplies, faxing, scanning, and more. Everything for your small business, even shipping.



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