Quality Assurance Manager
2 weeks ago
At Alcom, we are committed to our mission, vision, and core values.
Mission:
To be the leading partner in the trailer manufacturing sector.
Vision:
To achieve market leadership in innovative and high-quality transportation solutions through unwavering dedication to our employees and clients.
Core Values:
Customer Focus, Integrity, Problem Solving, Teamwork
POSITION: Quality Manager
STATUS: Exempt
REPORTS TO: Plant Manager
DIRECT REPORTS: Quality Engineers & QC Technicians
LOCATION: Sioux Falls, South Dakota
POSITION SUMMARY: Responsible for the development, implementation, and management of Alcom's Quality Management System across incoming receiving, manufacturing, and final inspection processes for various aluminum trailers. This role also involves collaboration with warranty administrators to effectively address warranty claims, including root cause analysis and corrective actions. The position entails oversight of multiple manufacturing locations and requires cross-functional collaboration to define and establish quality assurance processes, work instructions, and quality control inspection criteria.
KEY FUNCTIONS AND RESPONSIBILITIES:
- Oversee the plant quality management system to ensure compliance with all quality, regulatory, and safety standards.
- Work closely with cross-functional teams across production, engineering, sales, and warranty administration.
- Provide training and performance feedback to all direct reports.
- Develop and document a comprehensive Quality Assurance Plan that defines the construction build process for trailer assembly while ensuring compliance with specifications.
- Collaborate with warranty administration to plan and execute warranty resolutions and improvement initiatives, including analysis of warranty claim data.
- Create best practices for final inspection and establish criteria for quality standards.
- Lead the development of Quality Control Plans for Alcom's product offerings.
- Develop, track, and communicate Quality Key Performance Indicators to shop floor personnel and production management, driving corrective action initiatives.
- Implement problem-solving tools and techniques, leading teams in root cause analysis and effective corrective action implementation.
- Proactively identify risks, apply lessons learned, and implement corrective actions to enhance overall quality and productivity.
- Establish prevention plans for recurring issues.
- Ensure that all plant training includes essential elements supporting quality and warranty processes.
- Maintain compliance with regulatory agencies to uphold safety standards for trailers.
- Occasional travel to support quality management and continuous improvement initiatives.
DESIRED QUALIFICATIONS:
- Bachelor's degree in mechanical, industrial, quality engineering, or a related field.
- 5+ years of quality management experience in a manufacturing or construction environment.
- 3 years of experience supervising and managing direct reports preferred.
- Strong understanding of quality philosophies, principles, systems, methods, tools, and standards.
- Experience with Lean Manufacturing is preferred.
- Team-oriented with strong interpersonal skills and a sense of urgency.
- Analytical problem solver with expertise in root cause analysis and corrective action methodologies.
- Excellent oral and written communication skills.
- Certifications such as Green Belt, CQE, or CQM are preferred.
- Proficiency in Microsoft Office Suite; Power BI experience is a plus.
- Experience in CAD print reading is desirable.
EOE
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