Member Service Representative
1 month ago
Job Summary
We are seeking a highly motivated and customer-focused Member Service Representative to join our team at Sam's Club. As a Member Service Representative, you will be responsible for providing exceptional member service, ensuring a positive shopping experience, and promoting Sam's Club products and services.
Key Responsibilities
- Provide member service by maintaining a clean and organized sales floor, answering member questions, and resolving issues in a timely and professional manner.
- Assist members with purchasing decisions, locate merchandise, and process transactions accurately and efficiently.
- Maintain knowledge of Sam's Club products and services, including promotions and discounts, to provide members with informed recommendations.
- Work collaboratively with colleagues to achieve sales goals and provide a seamless shopping experience.
- Participate in ongoing training and development to improve skills and knowledge in areas such as customer service, sales, and technology.
Requirements
- High school diploma or equivalent required.
- Previous retail or customer service experience preferred.
- Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
- Strong communication and interpersonal skills.
- Ability to lift up to 25 pounds and stand for long periods of time.
Benefits
- Competitive hourly wage.
- Performance-based bonus awards.
- Health benefits, including medical, vision, and dental coverage.
- 401(k) and stock purchase plans.
- Paid time off, including PTO and parental leave.
- Short-term and long-term disability insurance.
- Company discounts and more.
About Sam's Club
At Sam's Club, we are committed to providing a positive and inclusive work environment that values diversity, equity, and inclusion. We offer a range of benefits and programs to support our associates' physical, emotional, and financial well-being. If you are a motivated and customer-focused individual who is passionate about delivering exceptional member service, we encourage you to apply for this exciting opportunity.
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