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Customer Service Representative

1 month ago


Overland Park, Kansas, United States Hy-Vee Full time
Job Title: Customer Service Representative

At Hy-Vee, we're committed to providing exceptional customer service. As a Customer Service Representative, you'll play a vital role in ensuring our customers have a positive shopping experience.

Key Responsibilities:
  • Provide prompt, efficient, and friendly customer service
  • Package purchases and assist customers with delivery to their mode of transportation
  • Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment
  • Perform various tasks to enhance the shopping experience, including answering phones, cleaning, and maintaining a clean and organized store
Requirements:
  • Ability to carry out detailed instructions and deal with a few concrete variables
  • Ability to do simple addition and subtraction, copying figures, counting, and recording
  • Must be physically able to exert up to 50 pounds of force occasionally, exert up to 20 pounds of force frequently, and exert up to 10 pounds of force constantly to move objects
Working Conditions:

This position is exposed to noise, temperature extremes, dampness, dirt, and chemicals/solvents.

Equipment Used:

Tomra (bottle machines), window washing equipment, vacuum cleaner, power washer, brooms, delivery vehicle, phone, fax, copier, two wheeler, pallet jack, box cutter

Contacts:

Has daily contact with the general public and occasional contact with suppliers/vendors.