Pharmacy Customer Service Representative
1 month ago
We are seeking a highly skilled and customer-focused Pharmacy Customer Service Associate to join our team at Walgreens. As a key member of our pharmacy team, you will be responsible for delivering exceptional customer service, assisting with prescription processing, and maintaining a clean and organized store environment.
Key Responsibilities- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Assist with prescription processing, including retrieving, counting, and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.
- Maintain a clean and organized store environment, including counters, shelves, and inventory areas.
- Process customer transactions, including registering sales, handling returns and exchanges, and providing change as needed.
- Assist with inventory management, including ordering, unpacking, and storing shipment of pharmaceuticals.
- Participate in ongoing training and development to maintain knowledge and skills in healthcare and pharmacy, including latest news and developments.
- Must be fluent in reading, writing, and speaking English.
- Requires willingness to work flexible schedule, including evenings and weekend hours.
- Prefer six months of experience in a retail environment.
- Prefer good math skills and computer skills.
- Prefer PTCB certification.
As a Pharmacy Customer Service Associate at Walgreens, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional customer service and supporting the pharmacy team. We offer competitive compensation and benefits, as well as opportunities for professional growth and development.
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