Pharmacy Customer Service Representative

1 month ago


Overland Park, Kansas, United States Walgreens Full time
Job Summary

We are seeking a highly skilled and customer-focused Pharmacy Customer Service Associate to join our team at Walgreens. As a key member of our pharmacy team, you will be responsible for delivering exceptional customer service, assisting with prescription processing, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Assist with prescription processing, including retrieving, counting, and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.
  • Maintain a clean and organized store environment, including counters, shelves, and inventory areas.
  • Process customer transactions, including registering sales, handling returns and exchanges, and providing change as needed.
  • Assist with inventory management, including ordering, unpacking, and storing shipment of pharmaceuticals.
  • Participate in ongoing training and development to maintain knowledge and skills in healthcare and pharmacy, including latest news and developments.
Requirements
  • Must be fluent in reading, writing, and speaking English.
  • Requires willingness to work flexible schedule, including evenings and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer good math skills and computer skills.
  • Prefer PTCB certification.
What We Offer

As a Pharmacy Customer Service Associate at Walgreens, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional customer service and supporting the pharmacy team. We offer competitive compensation and benefits, as well as opportunities for professional growth and development.



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