Patient Care Coordinator

3 weeks ago


Rochester, New York, United States Rochester Regional Health Full time
Key Responsibilities

As a Patient Representative at Rochester Regional Health, you will be responsible for providing exceptional patient care and support in a fast-paced medical office environment.

Patient Care Management

  • Manage patient schedules, including regular office visits and adjustments as needed.
  • Communicate effectively with patients, providers, and support staff to ensure seamless care coordination.
  • Assist with patient education and provide resources as needed.
  • Collaborate with the PPM management team to resolve clerical issues and identify opportunities for improvement.

Financial Management

  • Effectively control practice expenses through efficient use of medical and clerical supplies.
  • Manage cash drawer balancing and resolve any discrepancies.

Regulatory Compliance

  • Work with St. Lawrence Health System management team to comply with established standards, including DNV accreditation requirements.
  • Stay up-to-date on state and federal healthcare standards and regulations.

Additional Responsibilities

  • Participate in ad-hoc projects as assigned.
  • Collaborate with the St. Lawrence Health System management team to address daily operational issues and solve problems.

Requirements

  • High school diploma or equivalent required.
  • Medical terminology preferred.

Work Environment

Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods.

Rochester Regional Health is an Equal Opportunity/Affirmative Action Employer. Minority/Female/Disability/Veterans are encouraged to apply. Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations.


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