Dental Office Coordinator
2 days ago
We are seeking a highly organized and detail-oriented Business Assistant to join our team at ForwardDental - Mequon - Mequon. As a Business Assistant, you will play a vital role in supporting our front office operations and ensuring seamless patient care.
Responsibilities- Greet and welcome patients, creating a positive first impression of our team
- Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
- Utilize Dentrix for patient scheduling and records
- Schedule and confirm appointments for multiple providers in the office
- File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage
- Post insurance and patient payments and process accounts receivables
- Review treatment plan fees and payment options with patients
- Partner with providers and team to implement Heartland Dental systems to optimize office potential
- Competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
- Front-loaded education and training, providing opportunities to develop to your full potential
- Access to on-demand Daily Pay
ForwardDental - Mequon - Mequon is a unique and collaborative environment that thrives on teamwork and community. Our office is located on W. Mequon Rd in Mequon, and we are seeking a Business Assistant to join our six-person team.
Qualifications- Minimum Qualifications: Experience working in a fast-paced and customer-centric environment, excellent communication and organizational skills
- Preferred Experience: 1+ years of experience in a dental or medical setting, 1+ years of experience with insurance billing and accounts receivable, Dentrix or other dental software experience
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