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Client Relationship Manager

2 months ago

Lisle, Illinois, United States Gregory Pec - State Farm Agent Full time
Job Overview

Compensation and Benefits:

  • 401(k) matching program
  • Performance-based bonuses
  • Competitive salary structure
  • Opportunities for career growth
  • Paid time off including holidays

ROLE SUMMARY:
As a Client Relationship Manager at Gregory Pec - State Farm Agent, you play a crucial role in our daily operations and contribute to the success of our clients. Your primary responsibility is to foster strong client relationships while serving as a bridge between customer needs and our agency's various departments. You enhance the lives of our clients by proactively promoting relevant products and services.


Advance your career while making a positive impact in your community. We are looking for a personable, attentive, and sales-oriented professional to join our team.


KEY RESPONSIBILITIES:

  • Build and maintain customer relationships, ensuring follow-up as necessary.
  • Deliver prompt, accurate, and friendly customer service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing.
  • Encourage and sustain successful, long-term customer relationships.

REQUIRED QUALIFICATIONS:

  • Preferred experience in sales, whether in outside sales, retail, or telemarketing.
  • Experience in managing client relationships is advantageous.
  • Interest in marketing tailored products and services to meet customer needs.
  • Exceptional communication skills, both written and verbal.
  • Commitment to providing excellent customer service.
  • Adept at anticipating customer needs.
  • Ability to connect effectively with clients.

ADDITIONAL BENEFITS:

  • Paid time off for holidays and personal/sick days.
  • Base salary with commission and bonus opportunities.
  • 401(k) retirement plan.
  • Potential for growth and advancement within the agency.