Front Desk Coordinator

7 days ago


San Marcos, California, United States Planet Fitness Full time
Job Overview:

The Member Services Representative position at Planet Fitness is more than just a job, it's an opportunity for personal development, leadership, organization, and career growth. As a key member of our team, you will play a crucial role in creating and maintaining the unique atmosphere that makes Planet Fitness stand out in the fitness industry.

Responsibilities:

  • Greet members, prospective members, and guests with a warm welcome and exceptional customer service.
  • Enforce the Judgement Free Zone by providing a safe and inclusive environment for all members.
  • Handle front desk activities, including answering phones, checking members into the system, and assisting with new member sign-ups.
  • Promote sales of Tanning lotions and Memberships.
  • Create connections with the community through various initiatives and events.

Requirements:

  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude.
  • Experience in Sales.
  • Punctuality and reliability are a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers.

Estimated Salary: $42,000 - $52,000 per year, depending on experience.



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