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Overnight Hotel Receptionist
2 months ago
At Sleep Inn & Suites, we are experiencing significant growth and are in search of a dedicated night auditor who thrives in a customer-centric environment and has a solid background in bookkeeping. We offer comprehensive training and resources to support your career aspirations in hospitality.
If you are interested in a nighttime role with a team of dedicated professionals, we encourage you to consider this opportunity.
Key Responsibilities
- Execute various administrative, bookkeeping, and accounting tasks as necessary.
- Deliver outstanding service to all guests throughout their stay.
- Compile and distribute daily, weekly, and monthly reports to management and department heads.
- Audit and reconcile all financial documentation, including room charges, cash drawer activities, credit card transactions, and final billing.
- Manage housekeeping, security, and service requests, address guest inquiries, resolve complaints, and perform front desk duties as needed.
Required Qualifications
- Prior experience in hospitality or customer service is advantageous, though not mandatory.
- A high school diploma or equivalent is required; some college education is preferred.
- Proficiency in computer systems is essential; familiarity with accounting or reservation software is a plus.
- Excellent communication and customer service skills are essential.
- A flexible schedule is necessary to accommodate overnight shifts.