Front Desk Hospitality Associate
5 days ago
Job Overview:
As a Front Desk Hospitality Associate with Shaner Hotels, you will be the first point of contact for our guests. This role is ideal for individuals who enjoy working in a fast-paced environment and providing exceptional customer service.
About Us:
Shaner Hotels is a leading hospitality owner-operator and management company with over 65 properties across the United States and four countries. Our portfolio includes full-service, select-service, extended-stay, and resort properties, offering a wide range of career opportunities.
About the Role:
We are seeking a friendly and professional Front Desk Hospitality Associate to join our team at Home2 Suites in Dublin, Ohio. As a member of our front desk team, you will be responsible for welcoming guests, checking them in and out, handling reservations, and addressing any concerns they may have.
Responsibilities:
- Welcome and check-in guests, ensuring a smooth and efficient experience
- Handle guest requests and resolve issues in a professional and courteous manner
- Process payments and handle room assignments
- Maintain a clean and organized front desk area
- Work collaboratively with other departments to ensure seamless operations
Requirements:
- High school diploma or equivalent required
- Previous customer service experience preferred
- Excellent communication and problem-solving skills
- Able to work a flexible schedule, including weekends and holidays
What We Offer:
We offer a competitive salary of $15/hour, as well as opportunities for advancement and professional growth. If you are a motivated and customer-focused individual who enjoys working in a dynamic environment, we encourage you to apply for this exciting opportunity.
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