Front Desk Hospitality Associate

5 days ago


Dublin, Ohio, United States Shaner Hotel Group Full time

Job Overview:

As a Front Desk Hospitality Associate with Shaner Hotels, you will be the first point of contact for our guests. This role is ideal for individuals who enjoy working in a fast-paced environment and providing exceptional customer service.

About Us:

Shaner Hotels is a leading hospitality owner-operator and management company with over 65 properties across the United States and four countries. Our portfolio includes full-service, select-service, extended-stay, and resort properties, offering a wide range of career opportunities.

About the Role:

We are seeking a friendly and professional Front Desk Hospitality Associate to join our team at Home2 Suites in Dublin, Ohio. As a member of our front desk team, you will be responsible for welcoming guests, checking them in and out, handling reservations, and addressing any concerns they may have.

Responsibilities:

  • Welcome and check-in guests, ensuring a smooth and efficient experience
  • Handle guest requests and resolve issues in a professional and courteous manner
  • Process payments and handle room assignments
  • Maintain a clean and organized front desk area
  • Work collaboratively with other departments to ensure seamless operations

Requirements:

  • High school diploma or equivalent required
  • Previous customer service experience preferred
  • Excellent communication and problem-solving skills
  • Able to work a flexible schedule, including weekends and holidays

What We Offer:

We offer a competitive salary of $15/hour, as well as opportunities for advancement and professional growth. If you are a motivated and customer-focused individual who enjoys working in a dynamic environment, we encourage you to apply for this exciting opportunity.


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