Nighttime Hospitality Representative

3 weeks ago


Dublin, Ohio, United States Shaner Hotel Group Full time
Job Description

We are seeking a motivated and detail-oriented Weekend Night Auditor to join our team at the AC Hotel Columbus Dublin. As a key member of our overnight front desk staff, you will be responsible for providing exceptional guest service, managing transactions, and performing various administrative tasks.

Key Tasks
  • Handle guest inquiries and resolve issues in a professional and courteous manner.
  • Process all payment, cash handling, and credit transactions according to established hotel policies.
  • Generate and distribute daily reports to designated departments/personnel.
  • Assist with other duties as assigned by management.
Requirements
  • High school diploma or equivalent required.
  • Previous customer service experience, preferably in a hotel environment.
  • Excellent communication and problem-solving skills.
  • Computer proficiency and ability to learn new systems quickly.
  • Bilingual English/Spanish a plus.

The estimated salary for this position is $48,000 per year, depending on experience. This is a Friday & Saturday 3rd Shift Position.



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