Import Logistics Coordinator
7 days ago
About the Role
We are seeking a highly skilled Sea Logistics Operational Care Specialist, Import to join our Sea Logistics team at Kuehne+Nagel. As a key member of our team, you will be responsible for ensuring a positive experience for our internal customers through direct interaction with Customer Care Locations, proactive customer service, problem solving, follow up, and collaboration with our customer service colleagues.
Your Responsibilities
- Manage and maintain accurate records of sea import accounts billing.
- Process billing of accounts using quoted pricing within established timeframes.
- Verify the accuracy of Gross Profit and ensure all billing is completed on time.
- Collaborate with the operational team to ensure all necessary information for billing is accurately filed in the system.
- Process files while adhering to all relevant policies and procedures.
- Work with the system process team to drive automation utilization related to Operational Care processes.
- Continuously identify opportunities for process improvement.
- Maintain awareness of and adherence to Quality, Safety & Health, Environment, Security & Dangerous Goods programs.
Your Skills and Experience
- High school diploma or equivalent.
- At least 1 year of experience in freight forwarding.
- At least 1 year of customer service experience.
Why Join Kuehne+Nagel
Kuehne+Nagel offers a stable and international career growth opportunity in the logistics industry. We provide a competitive compensation package, medical and dental benefits, employee discounts, tuition reimbursement, excellent training programs, and a dynamic global work environment.
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