Import Logistics Coordinator

7 days ago


Detroit, Michigan, United States Kuehne+Nagel Full time

About the Role

We are seeking a highly skilled Sea Logistics Operational Care Specialist, Import to join our Sea Logistics team at Kuehne+Nagel. As a key member of our team, you will be responsible for ensuring a positive experience for our internal customers through direct interaction with Customer Care Locations, proactive customer service, problem solving, follow up, and collaboration with our customer service colleagues.

Your Responsibilities

  • Manage and maintain accurate records of sea import accounts billing.
  • Process billing of accounts using quoted pricing within established timeframes.
  • Verify the accuracy of Gross Profit and ensure all billing is completed on time.
  • Collaborate with the operational team to ensure all necessary information for billing is accurately filed in the system.
  • Process files while adhering to all relevant policies and procedures.
  • Work with the system process team to drive automation utilization related to Operational Care processes.
  • Continuously identify opportunities for process improvement.
  • Maintain awareness of and adherence to Quality, Safety & Health, Environment, Security & Dangerous Goods programs.

Your Skills and Experience

  • High school diploma or equivalent.
  • At least 1 year of experience in freight forwarding.
  • At least 1 year of customer service experience.

Why Join Kuehne+Nagel

Kuehne+Nagel offers a stable and international career growth opportunity in the logistics industry. We provide a competitive compensation package, medical and dental benefits, employee discounts, tuition reimbursement, excellent training programs, and a dynamic global work environment.



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