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Guest Services Representative

2 months ago

Boise, Idaho, United States MKM Hotels Full time

Guest Services Representatives are essential in providing a seamless and enjoyable experience for visitors. Their key duties encompass:

  • Welcoming guests and overseeing booking arrangements.
  • Delivering outstanding customer support throughout the duration of the guest's visit.
  • Optimizing room sales and ensuring high occupancy rates.

Requirements:

  • Previous experience in the hotel sector is advantageous.
  • Enthusiastic demeanor with a commitment to excellent customer care.
  • Ability to handle multiple tasks, maintain attention to detail, and resolve issues effectively.
  • Excellent verbal communication skills.
  • Capability to perform well in high-pressure situations.

Additional Qualifications:

  • Strong analytical and problem-solving abilities.
  • Effective listening and comprehension skills.
  • Basic knowledge of financial metrics and arithmetic operations.
  • Numerical accuracy.
  • Ability to adhere to guidelines and compose simple correspondence.

Compensation: $16-$18 per hour.