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Customer Service Representative

1 month ago

Boise, Idaho, United States SBM Management Services Full time
Job Title: Customer Service Representative

Job Summary:

We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at SBM Management Services. As a key member of our facilities maintenance team, you will be responsible for providing exceptional customer service to our clients and ensuring the cleanliness and maintenance of our facilities.

Responsibilities:

* Floor care (vacuuming, mopping, carpet spotting)
* Surface care (dusting, sanitizing, glass/mirror/window cleaning, metal/wood polishing, clean blinds and draperies)
* Waste removal (empty trash and recycle bins, transport trash and waste to proper disposal areas)
* Light maintenance (replace light bulbs, restock supply cabinet/room)
* Comply with safety rules, policies, and procedures.
* Follow all protocols, company procedures, policies, and rules.
* Take direction and respond to supervision.
* Use proper personal protective equipment.
* Present a professional appearance and conduct.
* Understand reporting systems, and of the environment.
* Transport small equipment, tools, chairs, & tables, Straighten areas, such as lobbies, conference rooms, Pick up trash, recycling, and compost bins and transport to proper disposal areas, Light Vacuuming, Dusting, Restocking supplies.
* In between events will be asked to clean drop in desk tops, Assist janitorial staff with restocking restrooms & break rooms, Damp mop floors, Restroom cleaning, Glass cleaning, Restock and organize supplies in janitorial closets and storage areas, Clean elevators, Spot clean upholstered furniture and carpets, and dust open common spaces

Qualifications:

* Custodial experience required
* Passing a drug test will be required
* Fluency in English in required
* Must be able to pass background check and drug screening test.
* Cleaning experience preferred
* Less than high school education or up to one month related experience or training or equivalent combination of education & experience.
* Ability to read 2-3 syllable words, recognize similarities and differences between words and series of numbers.
* Ability to print clearly and speak simple sentences.
* Ability to communicate effectively with co-workers, supervisors, managers, and customers.
* Know how to add and subtract two digit numbers and to multiply and divide with 10's and 100's.
* Know the American measures of money, weight, size, length, shapes, distance and measures such as, cups, pints, quarts, gallons, etc.
* Required to have a valid driver's license if driving own vehicle or company vehicle on business time, will also require you have proof of vehicle registration and insurance.
* Bilingual preferred, not required.

Compensation:

$15.61 per hour

Shifts:

Day shift

Equal Opportunity Employer:

SBM Management Services, LP and its affiliates are proud to be equal-opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.