Customer Service Representative

1 week ago

Boise, Idaho, United States Planet Fitness Full time
{"title": "Member Services Representative", "description": "Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. As a key member of our staff, you will be responsible for providing exceptional customer service to our members, prospective members, and guests, ensuring an exceptional "Judgement Free" member experience.

Responsibilities:
  • Provide exceptional customer service to members and guests, ensuring a positive and welcoming experience.
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members in, tour, and sign up new members, log amenities, and communicate updates and events to members and guests.
  • Respond to member questions and concerns in a timely and professional manner.
  • Conduct beverage or merchandise purchases on the point-to-sale system.
  • Utilize the POS system to assist with new membership cards, change of address, and billing or payment questions.
Club Cleanliness and Maintenance:
  • Ensure the front desk area and lobby are clean and orderly.
  • Regularly clean and maintain the facility, including mopping up spills, trash removal, cleaning windows and mirrors, and re-racking weights.
  • Regularly clean all exercise equipment and tanning beds.
  • Regularly clean and stock restrooms and wet areas.
Qualifications & Requirements:
  • Applicants for overnight positions must submit to a 7-year criminal background check within the first week of hire.
  • Exceptional customer service skills, ability to interact in a positive and professional way with members and co-workers, exceeding member expectations.
  • Prior customer service experience preferred.
  • Must be 18 years of age or older.
  • High school diploma/GED equivalent required.
  • Upbeat, positive, and professional attitude.
  • Punctuality and reliability are a must.
  • Obtain and maintain CPR/AED certification within time frames required by the company and maintain physical ability to perform CPR/AED in the event of a medical emergency.
Physical Demands/Requirements:
  • Walk and stand for prolonged periods, frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand motions.
  • Occasionally lift, carry, push, and/or pull moderate amounts of weight (up to 50lbs).
  • Ability to talk continually in person or on the phone during shift.
  • Maintain physical ability to administer CPR in the event of a medical emergency.
  • Ability to see in normal visual range with or without correction.
  • Ability to hear in the normal audio range with or without correction.
Why Work at Planet Fitness?
  • Contribute to changing people's lives every day by helping us create a healthier planet.
  • Work alongside an amazing group of talented, dynamic professionals.
Benefits:
  • Medical, dental, vision insurance.
  • PTO - paid time off.
  • Free Black Card membership.
  • 401(k) and Roth retirement savings plans.
  • Healthcare and dependent care flexible spending accounts.
  • STD, LTD, term life insurance, and other benefits.
", "lang_code": "en"}

  • Customer Service Representative

    2 weeks ago

    Boise, Idaho, United States U-Haul Full time

    U-Haul Customer Care Representative Job DescriptionAre you looking for a rewarding part-time job with opportunities for advancement? Do you enjoy working with customers and providing excellent service? We are seeking a Customer Care Representative to join our team at U-Haul.Job Summary:The Customer Care Representative will be responsible for delivering U-Box...

  • Customer Service Representative

    4 weeks ago

    Boise, Idaho, United States Randstad Full time

    Customer Service Representative OpportunityWe are seeking a highly skilled Customer Service Representative to join our team at Randstad. As a Customer Service Representative, you will be responsible for providing exceptional customer support to our clients over the phone and through click-to-chat. You will be the primary point of contact for customers,...

  • Customer Service Representative

    4 weeks ago

    Boise, Idaho, United States PacificSource Administrators, Inc. Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at PacificSource Administrators, Inc. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our members, addressing their inquiries, and resolving their issues in...

  • Customer Service Representative

    1 day ago

    Boise, Idaho, United States SBM Management Services Full time

    Job Title: Customer Service RepresentativeJob Summary:SBM Management Services is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to customer inquiries, and resolving customer...

  • Customer Service Representative

    2 weeks ago

    Boise, Idaho, United States Williams-Sonoma Full time

    Customer Service Representative OpportunityWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a representative of Williams-Sonoma, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Address customer inquiries and concerns...

  • Customer Service Representative

    4 weeks ago

    Boise, Idaho, United States Brightree Full time

    {"title": "Customer Service Representative", "subtitle": "Resupply Specialist", "content": "Brightree is a technology company that develops innovative solutions for the post-acute care industry. We help streamline processes, improve efficiency, and increase profitability for our customers.We are currently looking for a Customer Service Representative to work...

  • Customer Service Representative

    3 weeks ago

    Boise, Idaho, United States BCforward Full time

    Job Title: Customer Service RepresentativeBCforward is seeking a highly motivated Customer Service Representative to join our team in Boise, ID.Job Summary:We are looking for a skilled and experienced Customer Service Representative to provide exceptional customer service and support to our clients. The ideal candidate will have a strong understanding of...

  • Customer Service Representative

    4 weeks ago

    Boise, Idaho, United States Randstad Full time

    Customer Service Representative Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at Randstad. As a Customer Service Representative, you will be responsible for providing exceptional customer support to our clients over the phone and through click-to-chat.Key Responsibilities:Answer incoming calls and provide...

  • Customer Service Representative

    1 week ago

    Boise, Idaho, United States State of Idaho Full time

    Job Title: Customer Service Representative 2We are seeking a highly skilled and compassionate Customer Service Representative 2 to join our team at the Idaho Department of Health and Welfare. As a key member of our 2-1-1 Idaho Careline, you will play a vital role in connecting Idahoans with health and human service providers and programs.Job Summary:The...

  • Customer Service Representative

    4 weeks ago

    Boise, Idaho, United States Security Finance Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, resolving their financial needs, and promoting our products and...

  • Customer Service Representative

    3 days ago

    Boise, Idaho, United States Suburban Propane Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, handling inbound and outbound calls, and performing administrative...

  • Customer Service Representative

    2 weeks ago

    Boise, Idaho, United States Planet Fitness Full time

    {"title": "Member Services Representative", "description": "Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. As a key member of our staff, you will be responsible for providing exceptional customer service to our members, prospective members, and guests,...

  • Customer Service Representative

    6 days ago

    Boise, Idaho, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC.Key Responsibilities:Greet customers and provide them with a positive and engaging experience.Take customer orders using our technology and Point of Sales...

  • Customer Service Representative

    2 weeks ago

    Boise, Idaho, United States Planet Fitness Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our staff, you will be responsible for providing exceptional service to our members and guests, ensuring a positive and welcoming experience at our fitness center.Responsibilities:Provide...

  • Customer Service Representative

    3 weeks ago

    Boise, Idaho, United States Parkerservices Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional...

  • Customer Service Representative

    1 week ago

    Boise, Idaho, United States SBM Management Services Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at SBM Management Services. As a key member of our facilities team, you will be responsible for providing exceptional customer service to our clients and ensuring the cleanliness and maintenance of our...

  • Customer Service Representative

    3 weeks ago

    Boise, Idaho, United States PacificSource Administrators, Inc. Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at PacificSource Administrators, Inc. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and concerns in a timely and...

  • Customer Service Representative

    1 week ago

    Boise, Idaho, United States Monte Folsom - State Farm Agent Full time

    Join Our Team as a Customer Relations RepresentativeWe are a dynamic and growing agency with a passion for making a difference in the lives of others and bettering our community. As a Customer Relations Representative, you will play a key role in establishing and maintaining strong customer relationships, identifying customer needs, and marketing appropriate...

  • Customer Service Representative

    2 weeks ago

    Boise, Idaho, United States Avis Budget Group Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our airport operations team, you will be responsible for providing exceptional customer service to our clients, ensuring a seamless rental experience, and contributing to the success of our...

  • Customer Service Representative

    4 days ago

    Boise, Idaho, United States BLUEBIRD CAR WASH MANAGEMENT LLC Full time

    Job Title: Customer Service RepresentativeJoin Bluebird Car Wash Management LLC as a Customer Service Representative and be part of a dynamic team that delivers exceptional customer experiences. As a key member of our team, you will be responsible for providing top-notch service to our customers, ensuring their satisfaction, and driving sales growth.Key...