Child Support Supervisor II
2 days ago
The Child Support Supervisor II is a key role in the Arkansas Government Job, responsible for overseeing the coordination of staff activities and providing assistance to participants within a child support enforcement program area.
Key Responsibilities- Supervise a medium-sized to large staff by interviewing and recommending for hire, providing training and/or training opportunities, counseling and disciplining staff, evaluating the performance of incumbents, and reviewing supervisory recommendations.
- Coordinate work activities by assigning and monitoring regular and special projects, receiving and approving work plans, schedules, project reports, and recommendations, disseminating and interpreting policies and procedures, and presenting in-service training.
- Provide technical assistance to clients by disseminating program information, interpreting or clarifying policies and procedures, investigating and resolving complaints and problems, and preparing and presenting training programs.
- Participate in the development of operating policies and procedures by analyzing the effectiveness of current practices, assessing unit needs, creating manual and computerized reporting tools, identifying budgetary needs, and maintaining updated operating manuals.
- Conduct research, compile and analyze program and operating data, prepare correspondence, reports, and proposals, maintain records and ensure their security, and serve on committees.
- The formal education equivalent of a bachelor's degree in business administration, public administration, management or a related field.
- Two years of experience in applicable program operations or a related field, including one year in a supervisory capacity.
The Child Support Supervisor II will work in a fast-paced environment, collaborating with colleagues to achieve program goals and objectives. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
What We OfferThe Arkansas Government Job offers a competitive salary and benefits package, as well as opportunities for professional growth and development. We are committed to providing a work environment that is inclusive, respectful, and supportive of all employees.
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