Senior Business Analyst, Child Support Modernization Specialist

1 week ago


Little Rock, Arkansas, United States MAXIMUS Full time
Job Summary

We are seeking a highly skilled Senior Business Analyst to lead and support key initiatives that upgrade legacy child support systems, streamline operations, and enhance service delivery.

Key Responsibilities
  • Collaborate with project managers to track progress and provide support as necessary.
  • Support leadership in ensuring that projects are delivered to specifications, on time, and within budget.
  • Work closely with management and work groups to create and maintain work plan documents.
  • Track the status and due dates of projects.
  • Manage relationships with project staff responsible for projects.
  • Produce regular weekly and monthly status reports.
  • Facilitate regular meetings and reviews.
  • Adhere to contract requirements and comply with all corporate policies and procedures.
Additional Responsibilities
  • Manage and contribute to the modernization of legacy child support systems, ensuring integration with new technologies.
  • Analyze current child support processes and recommend strategies to enhance efficiency, improve collections, and optimize service delivery.
  • Liaise with federal, state, and local government entities to ensure that modernization efforts align with child support regulations and policies.
  • Use data analytics to evaluate the impact of modernization efforts on child support collections, case management, and service outcomes.
  • Ensure all modernization projects meet federal and state child support regulations, as well as data privacy and security requirements.
  • Implement industry best practices for child support operations, modernizing the system for more efficient, user-friendly services.
  • Oversee the adoption of new processes and systems across the child support organization.
  • Provide training and guidance to child support staff on using modernized systems and processes.
Requirements
  • Bachelor's degree in a related field.
  • 8-10 years of relevant professional experience required.
  • Equivalent combination of education and experience considered in lieu of degree.
Preferred Qualifications
  • PMP certification.

Maximus is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.

Annual salary range: $110,000 - $130,000.



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