Customer Service Manager

3 days ago


Aspen, Colorado, United States FedEx Office and Print Services Full time

Job Overview

FedEx Office is seeking a highly skilled Retail Lead Consultant to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service, managing production flow, and leading a team of consultants.

Key Responsibilities:

  • Manage production flow to ensure all production orders are completed on time
  • Take customer orders, provide pricing information, and recommend FedEx Office products and services
  • Lead and train a team of consultants to provide excellent customer service
  • Coordinate pick-up and delivery of customer orders
  • Assist with financial reporting and maintain accurate records

Requirements:

  • High school diploma or equivalent education
  • 2+ years of specialized experience in retail or customer service
  • Excellent verbal and written communication skills

Benefits:

  • $19.75 - $24.95/Hr salary range
  • Health, vision, and dental insurance
  • Retirement plan
  • Tuition reimbursement


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