Customer Service Representative

1 week ago


Aspen, Colorado, United States City of Aspen Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative for Parking Operations. As a key member of our team, you will be responsible for providing exceptional customer service, handling cash transactions, and performing administrative tasks in a fast-paced office environment.

About the Role
  • Provide world-class customer service to clients and visitors, responding to inquiries, resolving issues, and promoting our services.
  • Handle cash transactions, including processing payments, issuing receipts, and managing cash drawers.
  • Perform administrative tasks, such as data entry, document preparation, and filing.
  • Collaborate with colleagues to achieve team goals, share knowledge, and support each other in a dynamic work environment.
Requirements
  • Bachelor's degree or equivalent experience in customer service, business administration, or a related field.
  • Minimum 2 years of experience in customer-facing roles, preferably in a similar industry.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients, colleagues, and management.
  • Proficiency in Microsoft Office Suite, particularly Excel, Word, and Outlook.
  • Ability to work in a fast-paced environment, multitasking and prioritizing tasks effectively.
What We Offer
  • A competitive salary range of $22.45-$25.26 per hour, commensurate with experience.
  • A comprehensive benefits package, including medical, dental, vision, and retirement plans.


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