Customer Service Ambassador

1 week ago


Aspen, Colorado, United States Marriott International, Inc Full time

Company Overview

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Marriott International, Inc is a renowned hospitality company that values innovation and customer satisfaction. We aim to provide exceptional experiences for our guests by offering unique services and accommodations.

Salary

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The estimated salary for this position is $21.75 per hour plus tips, with additional benefits such as health care, flexible spending accounts, 401(k) plan, earned paid time off, life insurance, disability coverage, and other wellness programs.

Job Description

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We are seeking an experienced Customer Service Ambassador to join our team. As a key member of our front-line staff, you will be responsible for providing exceptional service to our guests by responding to their requests, resolving issues, and ensuring their overall satisfaction.

Responsibilities

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  • Greet and acknowledge guests in a warm and welcoming manner
  • Respond to guest inquiries and resolve any issues promptly and efficiently
  • Maintain knowledge of local attractions, events, and services to provide personalized recommendations to guests
  • Work collaboratively with other departments to ensure seamless delivery of services

Requirements

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  • High school diploma or equivalent required
  • No prior work experience necessary, but a passion for delivering exceptional customer service is essential
  • Friendly and approachable demeanor, with excellent communication skills

Benefits

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In addition to the competitive salary, we offer a range of benefits designed to support your well-being and career growth. These include:

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  • Comprehensive health care coverage
  • Flexible spending accounts for medical expenses and dependent care
  • 401(k) plan with company match
  • Earned paid time off and sick leave
  • Life insurance and disability coverage
  • Other wellness programs and employee assistance resources

About Us

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At Marriott International, we believe in the power of diversity and inclusion. We strive to create a workplace culture that is inclusive, respectful, and supportive of all employees. If you share our commitment to excellence and customer satisfaction, we encourage you to apply for this exciting opportunity.



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