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Guest Services Associate
2 months ago
Duration: 4+ Months with possibility of extension.
Pay Rate: $16.39/hr.
Job Overview
The Hospitality Worker is dedicated to enhancing guest experiences by managing reservations, addressing guest inquiries, and effectively resolving or escalating any concerns that may arise.
Key Responsibilities
- Manage and facilitate guest bookings and reservations.
- Assist guests with their needs to ensure a pleasant stay.
- Address and resolve guest issues promptly or escalate them as necessary.
- Adapt to varying responsibilities based on client requirements and operational needs.
Essential Skills
Strong communication skills, attention to detail, and a commitment to customer satisfaction are essential for success in this role.