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National Service Director

2 months ago

Reston, Virginia, United States Transchem Group Full time
{"About Us": "Transchem Group is a leading provider of cutting-edge chemistry and equipment for the car wash industry. With over four decades of excellence, we continue to evolve and innovate, driven by our commitment to superior car care. Our recent integration into OPW Vehicle Wash Solutions reflects our dedication to leading the industry.", "Key Responsibilities": "
  • Develop and implement strategies with Regional Sales Managers to enhance our service network and forge new partnerships.
  • Provide advanced technical expertise in car wash chemicals, cleaning chemistry, and car wash equipment to support customer success.
  • Design and deliver targeted training programs to elevate product understanding and operational proficiency among distributors and operators.
  • Analyze and perform volumetric and competitive cost analysis to inform business decisions and drive growth.
  • Oversee the practical assessment of new product introductions to ensure quality and innovation.
  • Represent Turtle Wax as an ambassador at industry gatherings, articulating our commitment to superior car care.
  • Facilitate communication between R&D and sales to ensure product development aligns with customer feedback and industry trends.
", "Qualifications": "
  • Preferably a Bachelor's degree in Chemistry, Business, Engineering, or related fields.
  • At least 5 years of experience in customer service or technical roles within the car wash or related industries.
  • Mastery of car wash chemistry, equipment, and industry-specific technology.
  • Proficient in Microsoft 365, Teams, with SAP travel and expense tracking being advantageous.
  • Insightful knowledge of industry dynamics, competition, and strategic marketing.
  • Proven project management skills, with a strong adherence to KPIs and performance metrics.
  • Excellent communicative abilities and the aptitude for creating and presenting compelling training material.
  • Independent management of remote work with exceptional time management skills.
  • A valid driver's license and proximity to a major airport for frequent travel.
  • Physical capability to conduct fieldwork, including the handling of substantial materials.
  • Willingness for substantial travel within North America, encompassing up to 75% of work time.
", "Job Summary": "We are seeking an experienced National Service Manager to join our Service team at Turtle Wax Pro, a Division of Transchem Group. This role is pivotal in supporting customer retention and driving sales growth by providing high-level support and technical guidance in the car wash industry.", "Requirements": "
  • Strong technical expertise in car wash chemistry and equipment.
  • Excellent communication and project management skills.
  • Ability to work independently and manage remote work effectively.
  • Valid driver's license and proximity to a major airport for frequent travel.
  • Physical capability to conduct fieldwork and handle substantial materials.
  • Willingness to travel extensively within North America.
", "What We Offer": "
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.
", "How to Apply": "If you are a motivated and experienced professional looking to take your career to the next level, please submit your application, including your resume and a cover letter, to [insert contact information]."}