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NOC Operations Supervisor

2 months ago

Phoenix, Arizona, United States Arizona Official Website of State of Arizona Full time

Position Overview:

Join a dedicated team that plays a vital role in enhancing the quality of life for individuals and communities. The Arizona Department of Economic Security (DES) is on the lookout for a skilled and driven professional to take on the role of NOC Operations Supervisor. This position is crucial for overseeing the Network Operations Center (NOC) and ensuring that managed services are delivered effectively to internal stakeholders.

Key Responsibilities:

The NOC Operations Supervisor will be responsible for:

  • Leading and managing a team of technical professionals, ensuring alignment with organizational goals and priorities.
  • Setting strategic objectives and operational plans to enhance service delivery and operational efficiency.
  • Providing guidance and support to team members, fostering a collaborative and productive work environment.
  • Making informed decisions based on established policies and procedures, while identifying necessary resources for team success.
  • Promoting a culture of continuous improvement and innovation within the NOC.

Qualifications:

The ideal candidate will possess:

  • A strong background in network administration and management.
  • Experience in overseeing Network Operations Centers across multiple locations.
  • Proficiency in utilizing infrastructure technologies and applications relevant to the enterprise.
  • Exceptional leadership skills with a focus on customer service and effective communication.

Work Environment:

This role may offer remote work opportunities within Arizona, depending on departmental needs and performance metrics. The State of Arizona is committed to fostering a flexible and trusting work culture.

Benefits:

The Arizona Department of Economic Security provides a comprehensive benefits package, including:

  • Affordable health, dental, and life insurance options.
  • Participation in the Arizona State Retirement System.
  • Generous paid time off and holiday benefits.
  • Opportunities for professional development and career advancement.

We invite qualified candidates to consider this opportunity to contribute to the mission of the Arizona Department of Economic Security.