DAS Network Operations Specialist

21 hours ago


Phoenix, Arizona, United States Communication Technology Services, LLC Full time
Job Title: NOC Technician II

Communication Technology Services (CTS) is a leading provider of enterprise cellular networks in the U.S., specializing in the design, installation, and support of Distributed Antenna System (DAS), Small Cell, and 4G/5G Private Wireless Networks for Enterprise.

Job Summary:

We are seeking a highly skilled NOC Technician II to join our team in the Arizona region. The successful candidate will be responsible for monitoring and maintaining wireless systems nationwide, providing level one and two troubleshooting, and creating, monitoring, and closing trouble tickets for alarms.

Key Responsibilities:
  • Monitor all supported wireless infrastructure and provide level one and two troubleshooting
  • Create, monitor, and close trouble tickets for alarms, including all documentation of troubleshooting steps, analysis findings, and executed resolution steps
  • Maintain contractual SLAs for timely resolution by local personnel
  • Provide trend analysis on alarms
  • Support local technicians remotely with troubleshooting capabilities
  • Program new equipment into the monitoring system
  • Update and maintain NOC site, as well as ACE and NET sites
  • Be familiar with all CTS supported DAS equipment OEMs
  • Assist with programming and maintaining firewall and demark points for system monitoring
  • Assist in support and maintenance of CTS personnel certification tracking
  • Create and maintain standard operating procedures for CTS
  • Mentor regional techs in proper use of ticketing tools, driving incident resolution
  • Process and assist with RMA of equipment
  • Track spare equipment by location company-wide
  • Assist with tracking and calibration of tools
Requirements:
  • Ability to travel when required (~15%)
  • Excellent attention to detail and a strong sense of the priority of fully completing projects
  • Distributed Antenna System (DAS) experience
  • Strong verbal and written communication capabilities, as well as a desire to mentor and teach field technicians in the application of troubleshooting and repairing systems
  • Office and field experience in case-by-case resolution of network and/or system issues
  • Excellent computer skills and full working knowledge of Windows, Microsoft Office, Visio, and iBwave platforms
  • Experience: 2+ years' experience in systems/network monitoring/analysis, as well as a working knowledge of CTS Operations Standards and Fiber/Passive DAS and WLAN systems
  • Education: Should have A+, Security+, Network+/Server+, or equivalent or higher accredited certifications/degree


  • Phoenix, Arizona, United States Communication Technology Services (CTS) Full time

    Job Title: NOC Technician IICommunication Technology Services (CTS) is a leading provider of enterprise cellular networks in the U.S., specializing in the design, installation, and support of Distributed Antenna System (DAS), Small Cell, and 4G/5G Private Wireless Networks for Enterprise.We are seeking a highly skilled NOC Technician II to join our team in...

  • DAS Field Technician

    4 weeks ago


    Phoenix, Arizona, United States Fusion Solutions, LLC Full time

    Fusion Solutions, LLC is seeking a skilled professional to join our team as a DAS Field Technician. As a key member of our organization, you will be responsible for installing, maintaining, and troubleshooting wireless network systems in the Phoenix, AZ market.Key Responsibilities:Install and configure DAS (Distributed Antenna System) equipment and...

  • DAS Field Engineer

    2 weeks ago


    Phoenix, Arizona, United States Fusion Solutions, LLC Full time

    Fusion Solutions, LLC is seeking a skilled DAS Field Technician to join our team in the AZ market. As a DAS Field Technician, you will be responsible for installing and maintaining DAS networks in various locations. We are looking for an individual with experience in macro and in-building DAS site installation and maintenance. If you have a strong background...


  • Phoenix, Arizona, United States Fusion Solutions, LLC Full time

    Fusion Solutions, LLC is seeking a skilled professional to join our team as a DAS Field Technician. As a key member of our team, you will be responsible for installing, maintaining, and troubleshooting wireless network systems in the Phoenix, AZ market.Key Responsibilities:Install and configure DAS (Distributed Antenna System) equipment and networksMaintain...


  • Phoenix, Arizona, United States Communication Technology Services, LLC Full time

    Job Title: NOC Technician IICommunication Technology Services (CTS) is a leading provider of enterprise cellular networks in the U.S. We are seeking a skilled NOC Technician II to join our team in the Arizona region.Job Summary:The NOC Technician II will be responsible for monitoring and maintaining wireless systems nationwide. This role requires strong...


  • Phoenix, Arizona, United States Bounteous Full time

    Job Title: Network Operations SpecialistJob Summary:Bounteous is seeking a highly skilled Network Operations Specialist to join our team. As a Network Operations Specialist, you will be responsible for setting up, configuring, monitoring, and supporting network services and infrastructure.Key Responsibilities:Network Troubleshooting: Research, diagnose, and...


  • Phoenix, Arizona, United States Pyramid Consulting, Inc Full time

    Job SummaryWe are seeking a highly skilled Network Operations Specialist to join our team at Pyramid Consulting, Inc. as a Network Operations Engineer. This is a 03+ Months Contract opportunity with long-term potential.Key ResponsibilitiesNetwork Monitoring: Continuously monitor network devices, including routers, switches, firewalls, and other...


  • Phoenix, Arizona, United States INSPYR Solutions Full time

    Job SummaryThe Network Operations Specialist will be responsible for monitoring network devices, triaging trouble tickets, and providing initial troubleshooting to ensure network stability and performance.The ideal candidate will possess strong analytical skills, excellent communication abilities, and a fundamental understanding of network systems and...


  • Phoenix, Arizona, United States Pyramid Consulting, Inc Full time

    Job Title: Network Operations EngineerWe are seeking a highly skilled Network Operations Engineer to join our team at Pyramid Consulting, Inc. in Phoenix, AZ. This is a 03+ Months Contract opportunity with long-term potential.Job Summary:The successful candidate will be responsible for monitoring network devices, triaging trouble tickets, and performing...


  • Phoenix, Arizona, United States Motion Recruitment Partners LLC Full time

    Job Title: NetOPS EngineerJoin Motion Recruitment Partners LLC as a NetOPS Engineer and leverage your technical expertise to drive business success in a collaborative environment.Job Summary:We are seeking a skilled NetOPS Engineer to join our team. As a NetOPS Engineer, you will be responsible for monitoring network devices, triaging trouble tickets, and...


  • Phoenix, Arizona, United States Aptino, Inc. Full time

    Network Operations Center TechnicianAt Aptino, Inc., we are seeking a highly skilled Network Operations Center Technician to join our team. As a key member of our network operations team, you will be responsible for ensuring the smooth operation of our network infrastructure.Key Responsibilities:Network Monitoring and Maintenance: Proactively monitor and...


  • Phoenix, Arizona, United States Aptino, Inc. Full time

    Job Summary:Aptino, Inc. is seeking a highly skilled Network Operations Center Technician to join our team. As a key member of our network operations team, you will be responsible for ensuring the reliability and performance of our network infrastructure.Key Responsibilities:Network Operations: Demonstrate a strong technical understanding of core networking...


  • Phoenix, Arizona, United States TEKsystems Full time

    Job OverviewWe are seeking a highly skilled Network Infrastructure Specialist to join our team at TEKsystems. As a Network Infrastructure Specialist, you will be responsible for deploying network equipment on site at various locations, working closely with Lumen Engineering teams and NOC to ensure a smooth transition.Key Responsibilities:Deploy network...


  • Phoenix, Arizona, United States OneStep Full time

    Network Support SpecialistOne Step Retail Solutions is seeking an experienced Technical Support Specialist to join our external facing Network Support Specialist team at our headquarters in Phoenix, AZ.Key Responsibilities:Install and troubleshoot Windows 2000 and XP workstation Windows7 and servers 2003 and 2008Install and troubleshoot stand-alone, LAN's &...


  • Phoenix, Arizona, United States OneStep Full time

    Job Title: Network Support SpecialistOne Step Retail Solutions is seeking an experienced Technical Support Specialist to join our external facing Network Support Specialist team at our headquarters in Phoenix, AZ.Key Responsibilities:Install and troubleshoot Windows 2000 and XP workstation Windows7 and servers 2003 and 2008Install and troubleshoot...


  • Phoenix, Arizona, United States Wecom Fiber Full time

    Job SummaryThe Network Manager at Wecom Fiber will lead the telecommunications and fiber network operations, ensuring reliability, security, and optimal performance of the infrastructure. This role involves overseeing a team of network professionals and collaborating with cross-functional departments to support the seamless operation of telecommunications...


  • Phoenix, Arizona, United States Wecom Fiber Full time

    Job Summary:The Network Manager at Wecom Fiber will lead the telecommunications and fiber network operations, ensuring reliability, security, and optimal performance of the infrastructure. The role involves overseeing a team of network professionals and collaborating with cross-functional departments to support the seamless operation of telecommunications...


  • Phoenix, Arizona, United States U-Haul Full time

    Job SummaryU-Haul is seeking a skilled Network Support Specialist to join our team. As a Network Support Specialist, you will provide technical support to U-Haul locations across the U.S. and Canada by troubleshooting Internet connections, configuring network equipment, and supporting mobile devices.Key ResponsibilitiesProvide remote assistance to...


  • Phoenix, Arizona, United States Event Network Full time

    Senior Cash Handling Specialist at Event NetworkBecome a vital part of our team at Event Network as a Seasonal Senior Cash Handling Specialist in our retail environment. Join a dedicated group of professionals committed to delivering an exceptional shopping experience for our guests.Key Responsibilities:Exhibit expertise with the point-of-sale systemManage...


  • Phoenix, Arizona, United States LaSalle Network Full time

    Medical Coding and Compliance SpecialistWe are seeking a skilled Medical Coding and Compliance Specialist to join our team at LaSalle Network. As a Medical Coding and Compliance Specialist, you will be responsible for reviewing inpatient and outpatient records to assign accurate ICD-10, CPT, and HCPCS codes. You will also ensure compliance with industry...