Patient Advocate

2 days ago


Littleton, Colorado, United States Serenity Healthcare, LLC Full time
About the Role

We are seeking a highly motivated and compassionate Patient Advocate to join our team at Serenity Healthcare, LLC. As a Patient Advocate, you will play a critical role in educating patients on new-to-market healing technologies and helping them understand the benefits of TMS and Ketamine.

Key Responsibilities
  • Expertise in TMS and Ketamine: Develop and maintain in-depth knowledge of TMS and Ketamine treatments, including their benefits, risks, and applications.
  • Patient Education: Provide one-on-one education and support to patients, connecting them with treatment solutions tailored to their individual needs.
  • Ownership and Accountability: Take ownership of all patients on your provider's schedule, ensuring timely and effective support.
  • Collaboration and Communication: Work closely with healthcare providers and other team members to ensure seamless patient care and support.
Benefits
  • Accelerated Career Growth: Enjoy rapid advancement opportunities in a dynamic and growing healthcare organization.
  • Competitive Compensation and Benefits: Receive a competitive hourly rate of $22/hour, plus comprehensive insurance benefits and a 401K plan.
  • Work-Life Balance: Enjoy 20 days off annually, including 10 paid time off days and 10 holidays.
  • Professional Development: Access to Serenity's treatment options and ongoing training and education opportunities.
Requirements
  • Education: High School Diploma or equivalent required.
  • Experience: 2-3+ years of experience in a full-time customer service role.
  • Skills: Excellent verbal and written communication skills, basic math skills, and well-versed in de-escalation techniques.
About Serenity Healthcare, LLC

Serenity Healthcare, LLC is a leader in the field of healthcare technology, utilizing advanced medical devices to provide long-term success for patients. With evidence-based research and proven results, we are dedicated to helping patients take back their lives with a revolutionary technological approach to healthcare.



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