Revenue Recovery Specialist

6 days ago


Coral Springs, Florida, United States Coloplast Full time

**Job Summary**

Coloplast is seeking a highly skilled Collections Specialist to join our team. As a Collections Specialist, you will be responsible for timely and accurate resolution of accounts either through cash collections or write-offs.

**Key Responsibilities**

  • Perform collection follow-up on assigned accounts on a regular basis to ensure timely and accurate resolution.
  • Request correct adjustments to resolve outstanding account balances and ensure compliance with company policies.
  • Review, track, and research outstanding payments to ensure timely receipt of payments and increase revenue.
  • Complete adjustment requests in compliance with month-end schedule and maintain accurate and detailed chart notes in system.
  • Follow up on all denials prior to the payer's appeals deadline and identify denial trends to make recommendations for resolutions.
  • Prepare adjustments such as refunds, contractual differences, and write-offs for approval and processing.
  • Verify that payments received are correct and answer patients' or insurers' billing questions.
  • Set up budget payment plans with patients and monitor repayment activity.
  • Correct posting payments and make charge adjustments to patient accounts.
  • Identify possible collection actions and refer collections issues to the Manager.

**Requirements**

  • High school diploma required.
  • Minimum of 3 years of collections experience and 1 year of experience in collections and receivables for patients, insurance verification, or government medical programs OR 1 year of relevant DME experience.
  • Strong background and proven success in collections and negotiation skills.
  • Excellent medical terminology skills.
  • Ability to learn and understand reimbursement issues and Medicare guidelines.
  • Bilingual (Spanish/English) is a plus, but not required.

**About Coloplast**

Coloplast is a leading provider of medical devices and services. We are committed to improving the lives of people with medical conditions and providing high-quality products and services.



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