Loss Prevention Associate
1 week ago
Join a team that prioritizes safety and security
As a leading off-price retailer, we are dedicated to providing exceptional value and a unique shopping experience. Our commitment to high-quality brands and on-trend merchandise is matched only by our dedication to our people. At Ross Stores, you will enjoy:
- Achievement. Our team is driven by excellence and continuous improvement.
- Career advancement. We nurture talent because our success is tied to the growth of our associates.
- Collaboration. We work together to tackle challenges and find effective solutions.
- Diversity and Inclusion. We celebrate the unique backgrounds and perspectives of our team members and customers, fostering a stronger community.
With a robust corporate structure and a commitment to an inclusive workplace, we are proud to be a Fortune 500 company with significant annual revenues.
POSITION OVERVIEW:
The Loss Prevention Associate plays a crucial role in maintaining a secure shopping environment. This position involves a visible presence at store entrances and throughout the sales floor, actively deterring theft and ensuring safety for both customers and staff. The Associate engages with customers in a friendly manner, reinforcing a positive atmosphere while monitoring for potential theft risks.
KEY RESPONSIBILITIES:
Ensuring a Safe Environment:
- Prioritizes safety in all actions and assists in maintaining a secure environment for customers and associates.
- Provides a strong presence at store entrances and on the sales floor, monitoring for safety concerns.
- Maintains clear emergency exits and a clutter-free environment.
- Delivers excellent customer service through friendly greetings and engagement.
- Treats all individuals with respect and professionalism.
- Actively participates in team meetings and recognition programs.
- Collaborates with internal and external partners to support loss prevention initiatives.
- Embodies the company brand and maintains a professional appearance.
- Observes customer behavior to identify potential theft risks.
- Communicates effectively with store leadership regarding theft indicators.
- Follows company policies for responding to theft incidents.
- Educates associates on effective practices to minimize loss.
- Ensures compliance with checkout procedures.
- High School diploma or equivalent; AA degree preferred.
- Experience in retail supervision or related training is preferred.
- Knowledge of loss prevention practices is a plus.
- Strong communication and conflict resolution skills.
- Ability to work in a fast-paced environment.
- Regular attendance and punctuality are essential.
- Ability to stand and move throughout the store for extended periods.
- Must be able to lift objects over 25 lbs.
This position does not have supervisory responsibilities.
DISCLAIMER:
This job description provides a summary of the primary duties and responsibilities associated with the position. It is not intended to be an exhaustive list of all tasks and responsibilities. The company reserves the right to modify job duties as necessary.
Ross Stores is an equal opportunity employer, committed to attracting and developing a diverse workforce.
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