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Key Holder

2 months ago

Denver, Colorado, United States Vince Full time
About the Role

Vince, a leading global luxury apparel and accessories brand, is seeking a dynamic and customer service-driven Full-Time Key Holder to join our retail team.

Key Responsibilities
  • Generate Sales and Build Customer Relationships: The Key Holder is responsible for driving sales and building strong relationships with customers in our retail stores.
  • Visual and Housekeeping Standards: The associate will be responsible for maintaining the visual and housekeeping standards of the store, including receiving merchandise, processing markdowns, and presenting products to the selling floor.
  • Operate Point-of-Sale (POS) Register System: The associate must have the ability to successfully operate our POS register system and maintain accurate records.
  • Client Development and Communication: The Key Holder will be responsible for developing and maintaining relationships with customers, utilizing phone, email, and written follow-up contact to build strong relationships and drive sales.
  • Loss Prevention and Store Operations: The associate will be responsible for safeguarding the store's inventory by adherence to the company's loss prevention program and following all store operational policies and procedures.
Requirements
  • Prior Experience in Luxury Retail Sales: Prior experience in luxury retail sales is preferred.
  • Sales-Driven and Goal-Oriented: The Key Holder must be a sales-driven, goal-oriented individual with a positive, high-energy, friendly, outgoing, and engaging personality.
  • Strong Communication Skills: The associate must demonstrate strong verbal and written communication skills, allowing for effective communication with customers.
  • Computer Skills: The Key Holder must possess computer skills to operate our retail POS system, Word, Excel, and email.
  • Physical Demands: The associate must be able to lift, carry, or otherwise move objects weighing up to 15 pounds when merchandising the sales floor and use ladders or stairs.
What We Offer
  • Competitive Salary Range: The anticipated base salary range for this position is $18 to $20 hourly.
  • Benefits Package: Vince offers a competitive benefits package designed to meet the unique needs of our team members, including paid time off, medical, dental, and vision insurance, clothing allowance, merchandise discounts, and more.