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Loss Prevention Officer

3 months ago

Denver, Colorado, United States Sage Hospitality Group Full time

Why us?

Position is open until 09/02/2024 or until filled

Where travel converges with the Marriott hotel experience, Brilliant Travel is the result. Similarly, our Brilliant Traveler is on a journey of enhancement: of curation and finding what defines their travels, and themselves.

At the Marriott Denver Tech Center Hotel, a member of Sage Hospitality, you are empowered and encouraged to create memorable and positive guest experiences with every guest every day. At Sage our experience is different. We are one of the nation's leading hotel and restaurant management and investment companies. Sage has a dynamic and progressive culture, is value oriented, customer service driven and brings together a team of people passionate about making a meaningful difference every day.

The Denver Marriott Tech Center features 605 guest rooms, over 49,000 square foot of meetings space, and a local Beer Garden. Located in the heart of the Denver Tech Center there is easy access to the light rail taking you right into Downtown Denver. It's also near Denver Tech Center's top attractions, including activities in Greenwood Village, Comedy Works, the Landmark Theater & Village Greens Park.

Come join us at the Marriott Denver Tech Center and become part of a diverse and dynamic team

In your role at the Marriott Denver Tech Center, you will be enriching the lives of our fellow team members and our guests' one experience at a time. You play an important role in being a "Host" for our hotel by creating meaningful connections, responding to cues, and making it brilliant.

We dare to be different; not only in the experiences we provide our guests, but also in the experience we provide our associates. Being true to ourselves is simply a part of who we are. Together, we strive to create a community that is based on integrity, respect, creativity, and mutual support. Being a part of an organization where things matter is what our associates' value most.

Job Overview

Search for, respond to and handle any security problems, issues, concerns and disaster emergency situations in accordance with all policies, procedures and regulations to ensure the safety and security of the hotel's assets, guests, and employees.

Responsibilities

  • Patrol all areas of the property including outside parking lots on a regular basis.
  • Respond to any guest complaints and concerns and investigate to remedy the situation with a sense of urgency.
  • Note, search for, handle and report any unusual circumstances, safety violations, car theft, destruction and/or suspicious or undesirable persons and escort off property, if necessary.
  • Document a concise security report on a daily log including incidents of theft, accidents and safety violations.
  • Complete the necessary security forms to document losses of property or personal injury to guest or associate.
  • Maintain familiarity of all hotel disaster and emergency policies, procedures and regulations; respond immediately to emergency alarms or calls for help, determine course of action, notify appropriate authorities and perform first aid and CPR as needed.
  • Conduct investigations of security incidents.
  • Enforce the 'No Solicitation Policy' of the property.

Qualifications

Education/Formal Training

High school education or equivalent experience.

Experience

Minimum two years prior experience in loss prevention.

Knowledge/Skills

  • Current CPR and First Aid certification; good communication skills, ability to recognize drug and alcohol abuse.
  • Ability to communicate through a portable radio. May require a second language.
  • Excellent hearing required to communicate with guests, employees, managers, use radio.
  • Excellent vision required for emergencies, visual safety inspections.
  • Excellent speech communication skills required to communicate with guests, employees, managers, use radio Excellent comprehension and literacy required to complete reports, logs.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Lifting, pushing, pulling, carrying: May be necessary to carry people or equipment in emergency situation.
  • Bending/kneeling would be necessary in administering CPR and First Aid.
  • Mobility -would be necessary 100% of the time in responding to emergencies and patrolling the building.
  • Continuous standing -would not be standing in one place for any extended length of time. Uses stairs in responding to fire alarms -no elevators.
  • No driving required.

Environment

Work inside 85% of shift, 15% of shift. Abnormal temperatures -summer 110 degrees; winter -10 degrees.

Benefits

Medical, dental, & vision insurance

Health savings and flexible spending accounts

Basic Life and AD&D insurance

Paid time off for vacation, sick time, and holidays

Eligible to participate in the Company's 401(k) program with employer matching

Employee Assistance Program

Tuition Reimbursement

Marriott and Sage Hotels and Restaurant Discounts Worldwide

Free On-Site Parking

One free hot meal per shift

Free RTD EcoPass

Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.

Salary

USD $ USD $21.00 /Hr.

ID:

Position Type: On Call

Property : Marriott Tech Center

Outlet: Hotel

Category: Loss Prevention/Security/Risk Management

Min: USD $21.00/Hr.

Max: USD $21.00/Hr.

Tipped Position: No

Address: 4900 S Syracuse St

City: Denver

State: Colorado

EOE Protected Veterans/Disability