Technical Support Specialist

4 weeks ago


Newton Center, Massachusetts, United States PaxeraHealth Full time
Job Description

We are seeking a skilled Technical Support Specialist to join our team at PaxeraHealth Corp. This individual will be responsible for providing top-notch customer support to our clients, ensuring they receive the necessary level of support for our medical imaging software and hardware implementations.

The ideal candidate will have a strong background in healthcare IT, with experience in PACS software implementation, upgrades, and compatibility/bug issues. They will also possess excellent communication skills, both written and verbal, to effectively understand and express complex issues and solutions.

Responsibilities:

  • Ensure customers and distributors receive adequate support, including technical issue resolution via various electronic mediums.
  • Assist with medical imaging software and hardware implementations for new customers.
  • Manage product setup and provide product presentations to customers and visitors.
  • Develop, refine, and tune integrations between applications.
  • Provide information by collecting, analyzing, and summarizing development and service issues.

Qualifications:

  • Ability to solve complex problems related to PACS software implementation, upgrades, and compatibility/bug issues.
  • Knowledge in Healthcare imaging Standards (HL7, DICOM, IHE).
  • Ability to prioritize and delegate urgent quality tasks to meet business requirements and deadlines.
  • Strong relationship-development skills to establish long-term, mutually beneficial vendor and client relationships.
  • Minimum of 3 years of experience working in a healthcare IT Technical Support role, including the development, analysis, and implementation of PACS and medical IT software.

We offer on-the-job training and a respectful, friendly work environment in a growing company. If you are interested in this opportunity, please send your resume now.



  • Newton, Massachusetts, United States CyberArk Full time

    CyberArk is seeking a highly skilled Support Specialist to join our team. As a Support Specialist, you will provide front-line technical support for our worldwide enterprise customers and partners. You will support the entire CyberArk product line of IT Security and Privileged Access Management solutions and resolve customer technical problems through...


  • Newton, Massachusetts, United States CyberArk Full time

    pbAboutCyberArk/b/ppCyberArkisthegloballeaderinIdentitySecurity,providingcomprehensivesecuritysolutionsforhumanandmachineidentitiesacrossbusinessapplications,distributedworkforces,andhybridcloudworkloads./ppThecompany'sprivilegedaccessmanagementsolutionshelpsecurecriticalassetsfortheworld'sleadingorganizations./ppTolearnmore,visitourahref="https://www.cybera...


  • Newton Center, Massachusetts, United States PaxeraHealth Full time

    Job OverviewPaxeraHealth Corp. is seeking a highly skilled Clinical Applications Specialist to join our team of experts in medical imaging software. As a Radiology Technologist with a deep understanding of medical imaging, you will play a crucial role in pre/post-sales presentations, training, and support of our PACS/medical imaging software to clients in...


  • Newton Center, Massachusetts, United States PaxeraHealth Full time

    Transforming Healthcare IT with PaxeraHealthWe are seeking a highly skilled Implementation Engineer - Medical Imaging Specialist to join our team at PaxeraHealth, a leading developer of healthcare IT solutions. As a key member of our Technical Support Services team, you will play a critical role in deploying and supporting our products effectively, ensuring...


  • Newton, Massachusetts, United States Newton-Conover City Schools Full time

    Nutrition Support SpecialistAt Newton-Conover City Schools, we are seeking a skilled Nutrition Support Specialist to join our team. As a key member of our food service team, you will play a vital role in ensuring the health and well-being of our students.Responsibilities:Assist in the preparation of meals, applying basic principles of food production and...

  • Technical Lead

    1 month ago


    Newton, Massachusetts, United States Bright Horizons Children's Centers Full time

    Technical Lead Opportunity at Bright HorizonsWe are seeking a highly skilled Technical Lead to join our Full-Service engineering team at Bright Horizons Children's Centers. As a Technical Lead, you will be responsible for guiding the selection and implementation of appropriate technologies and integration patterns to ensure that solutions are secure,...


  • Newton, Massachusetts, United States The Price Center Full time

    About The Price Center:The Price Center is a dynamic and supportive community empowering adults with intellectual and developmental disabilities. In our day programs and our community homes, we provide a nurturing environment where our participants can thrive and achieve their fullest potential. Mission-Driven Role:We are seeking a skilled and compassionate...


  • Newton, Massachusetts, United States Clocktower Staffing Full time

    A venture capital firm, Clocktower Staffing, is seeking a highly skilled Administrative Support Specialist to provide exceptional support to its executives.The ideal candidate will possess strong calendar management experience, excellent communication skills, and the ability to take initiative and prioritize daily tasks.This role requires a strong ability to...


  • Newton, Massachusetts, United States Della Infotech Full time

    A mental health support specialist provides critical assistance to mental healthcare professionals in hospitals, private institutions, or patient residences.Key responsibilities include observing and reporting patient behavior to the doctor, including mood swings and overall patient wellbeing.This role is ideal for individuals who are passionate about...


  • Newton, Massachusetts, United States Mass General Brigham Full time

    Job SummaryThe Medical Laboratory Scientist Technical Specialist for Point of Care Testing (MLS TS) plays a critical role in ensuring the accuracy and reliability of test results used by providers in the diagnosis and treatment of diseases. As a subject matter expert in point of care testing, this individual will work collaboratively with Nursing, Ambulatory...


  • Newton, Massachusetts, United States The Price Center Full time

    About The Price CenterThe Price Center is a dynamic and supportive community empowering adults with intellectual and developmental disabilities. Our mission-driven organization provides a nurturing environment where our participants can thrive and achieve their fullest potential.Job SummaryWe are seeking a skilled Healthcare Support Specialist to assist our...

  • Residential Counselor

    1 month ago


    Newton Center, Massachusetts, United States MAB Community Services Full time

    Job SummaryAs a Residential Counselor at MAB Community Services, you will play a vital role in supporting participants in cluster homes to maximize their capacity for personal growth and community membership. Under the general supervision of the Residential Coordinator, you will work to ensure high-quality care for participants, including in cluster homes...

  • Residential Counselor

    1 month ago


    Newton Center, Massachusetts, United States MAB Community Services Full time

    Job SummaryWe are seeking a dedicated and compassionate Residential Counselor to join our team at MAB Community Services. As a Residential Counselor, you will play a vital role in providing support to participants in cluster homes, promoting their personal growth and community membership.Key ResponsibilitiesProvide direct support to participants in cluster...


  • Newton Center, Massachusetts, United States MAB Community Services Full time

    h3JobSummary/h3pMABCommunityServicesisseekingahighlymotivatedandcompassionateResidentialCounselortojoinourteam.AsaResidentialCounselor,youwillprovidesupporttoparticipantsinclusterhomes,promotingtheirpersonalgrowthandcommunitymembershipinaccordancewiththeirindividualsupportplans./ppbKeyResponsibilities:/b/pulliProvidedirectsupporttoparticipantsinclusterhomes,...

  • Technical Lead

    4 weeks ago


    Newton, Massachusetts, United States Bright Horizons Children's Centers Full time

    Job DescriptionThe Technical Lead will serve as the technical expert responsible for designing and implementing Business Intelligence, Analytics, and Big Data solutions that provide high-value, timely analytics and data solutions to customers.Key Responsibilities:Verify requirements and define technical architecture when necessaryDevelop an implementation...


  • Newton, Massachusetts, United States Focus Staff Full time

    We are seeking a highly skilled Medical Imaging Specialist to join our team on a travel assignment in Massachusetts. This is a fantastic opportunity for experienced professionals to work with our esteemed client and enjoy the benefits of a temporary placement.About the RoleAs a Medical Imaging Specialist, you will be responsible for operating advanced...


  • Newton, Massachusetts, United States Aquant Full time

    Job DescriptionAquant is seeking an experienced Implementation Specialist to lead the onboarding process for our Service Co-Pilot customers. As a key member of our Customer Success team, you will work closely with customers and Technical Success Managers to drive successful onboarding and ensure seamless integration of our platform.Key...


  • Newton, Massachusetts, United States Aquant Full time

    Drive Enterprise Service Onboarding SuccessAquant is seeking a highly skilled Digital Onboarding Specialist to join our team. As a key member of our customer success team, you will drive the onboarding process for our Enterprise Service Co-Pilot customers, ensuring a seamless and successful integration of our solution.Your Key Responsibilities:Engage with...


  • Newton, Massachusetts, United States Roessel Joy Full time

    A leading real estate development company, Roessel Joy, is seeking an experienced Financial Planning and Analysis Specialist to join their team. This role is ideal for a candidate with a strong background in financial analysis and modeling, as well as experience with QuickBooks Online and Bill.com.The successful candidate will have a degree in accounting...

  • Technical Team Lead

    4 weeks ago


    Newton, Massachusetts, United States Bright Horizons Full time

    About the Role:We are seeking a highly skilled Technical Lead to join our Full-Service engineering team at Bright Horizons. As a Technical Lead, you will be responsible for driving the delivery of technical solutions for Mobile/Web Applications, Application integrations, and Back-end processes.Key Responsibilities:Guide the selection and implementation of...